Tag Archives: Public Health

Margaret Mead Predicts Social Science

“Never doubt that a small group of thoughtful, committed citizens can change the world.” Margaret Mead said this in the early 20th century. Who knew that in the early nineteen hundreds, she’d be quoting today’s science?

People and Crowds

A new study conducted at the Social Cognitive Networks Academic Research Center (SCNARC) at Rensselaer Polytechnic Institute on how beliefs spread through social networks found that minority rules: Only 10% of a population needs to be convinced of a new or different opinion to change the beliefs of an entire community.

According to the article, there are two main take-aways for those in the public health space:

  • Public health campaigns might do well to target a small percentage of a community.
  • Getting an entire population to adopt a new belief might require simply convincing 10 percent to believe it first.

In an interview, Prof. Boleslaw Szymanski, director of SCNARC, was quoted saying:

“We suggested,” Sreenivasan said, “that instead of trying to convince everyone, it might make the most sense to target selectively the people who are open-minded enough to hear out the evidence and make up their minds rationally.”

Reading through the details of this study is fascinating and so many questions come to mind for future exploration:

  • Is minority rule a good thing? This research helps us better understand the importance to develop messages, materials and services with a certain community in mind to help ignite a movement. However, taken to the extreme, one can’t help but wonder about this insight being applied with misguided intent.
  • Is 10% the tipping point? Once you reach 10% of the population–is that the tipping point for spreading ideas through social networks and alter behaviors on a larger scale?
  • Does this rule apply across the board? According to the article, the research is still in its early stages. It’s uncertain if this 10% rule will apply to all kinds of beliefs, especially political ones.
  • How does this connect with influencer theory? So much has been said about the role of influencers: who they are and how to connect with them–and if that even matters. Craig Lefebvre made a good point during last week’s CDC conference that the hyper-focus on influencers leads to a “distraction from understanding who are the ‘influenced’ and what can we learn from them.” I tend to agree.

What about you–What’s your reaction to this research?

flickr credit: ThisParticularGreg

The Understatement that is Digital Literacy

On Friday, the Department of Commerce’s  National Telecommunications and Information Administration (NTIA) in collaboration with a number of Federal agencies (including the U.S. Department of Health and Human Services)  launched of DigitalLiteracy.gov. The Web site serves to “provide libraries, community colleges, schools and workforce training centers a variety of resources and tools for teaching computer and Internet skills, which are increasingly necessary for success in today’s economy.”

This “online portal” serves a dire need and includes:

  • Workforce development materials
  • Curriculum materials
  • Train-the-trainer materials
  • Games and interactive tutorials
  • Reports and articles

Built with a user-friendly taxonomy and easy-to-use search features, the site also includes the opportunity for collaboration and feedback. DigitalLiteracy.gov augments NTIA’s Broadband Technology Opportunities Program, a Recovery Act grant program that invests in projects to expand broadband access and adoption in the United States.

Working Group Members of the Digital Literacy Initiative
What’s Cool

Often, sites launch and then people think about marketing them based on a mentality that “if you build it, they will come.” This might have worked for the Field of Dreams, but marketing and outreach needs to be a core component of launching any product from the get go. So get this:

NTIA is partnering with the American Library Association and the Institute of Museum and Library Services to promote the use of the portal by the nation’s 16,600 public libraries. Now THAT is interesting and THAT is where the real change will occur. This piece of information was the last bit of content shared in the three-page fact sheet about the launch. Yet, it’s where the real meat is (IMO).

Yes, having this resource is great and the fact that so many people are coming together around digital literacy is especially important to recognize. But here’s the thing: The launch of the site is a great milestone, but it’s only the beginning.

Digital Literacy and Public Health

Public health folks need to pay attention. More and more health information is going online and digital. How are the people who most need this information going to use it if 1) they can’t access it and 2) they don’t fully understand it? DigitalLiteracy.gov provides information to those working to help Americans develop digital literacy skills–but there’s also the feedback loop.

Librarians are public health professionals who often advocate to be a part of the solution, but who are sometimes overlooked–not anymore. 16,600 libraries means at least 16,600 stories. Let’s hope we get to hear about how these libraries are using DigitalLiteracy.gov and the impact its having on library patrons.

One of the best parts of the site is the “In the Community” section which highlights best practices from a variety of programs working to address digital inclusion and digital literacy. We need to hear–and listen to–these stories. We need the stories of success–just as much as we need to hear about the ones that failed. Why? Because it’s all about learning. We can learn from those teaching digital literacy and from those developing their digital literacy skills themselves to inform how we produce and deliver public health information.

Broadband access and digital literacy is vitally relevant to public health. Because of this, all public health folks should read the National Broadband Plan, understand it, and advocate for digital literacy and health literacy. Without either, we won’t get too far.

Social Marketing Works

For all those working to raise awareness, guess what? Awareness just got punked. See this excellent video appropriately titled “Awareness Schmawareness:” from the wonderful Nedra Weinreich to see what I mean:

httpv://www.youtube.com/watch?v=hRhXKTAG0kc

If you feel the awareness building fever catching in your organization or team, have no fear. Review these questions to get back on the right track. The TurningPoint Collaborative also has the following resources (for free!) available:

Last but not least, you can always ask questions here at SocialButterfly. Take a step today towards effectiveness–know that the social marketing approach works. Why else would it now be an official part of how our nation plans on improving our country’s health (see objective 13)?


Deprecated: Function get_magic_quotes_gpc() is deprecated in /home2/flyfouch/public_html/wp-includes/formatting.php on line 4387

Oh! The Places We’ll Go

In case you haven’t heard, 2010 is going to be big–HUGE. Full of wonder, discovery, ideas and action. If you are looking to stretch your horizons this year, I’ve recently updated the “Events” tab up above just for you.

This page offers a listing of 40+ interesting conferences, events, observances and programs to keep you up to date in the world of social marketing and related areas of social change, social innovation, non-profits, and tech. From events like the World Economic Forum, to conferences like the 20th Anniversary of the Social Marketing in Public Health Conference to observances like World Day of Social Justice and Twitter chats like #4change, #hcsm, #SocEntChat and more–it’s shaping to be a powerful year.

The calendar will be continuously updated as the year goes on, so check back often as we have “Watch List” including the NIH mHealth Conference, Mobile Tech 4 Social Change and others. Oh the places we will go in 2010–may we enjoy the ride!

flickr photo credit: ForestForTrees

Four Phases of Online Social Change

red heartYou may agree or disagree with me on this, so I encourage your thoughts as I’m transcribing some of my own observations into the online social change field. These observations boil down to four “phases” of online social change that I think reflect our maturity into using social media tools to meet our organization’s aims:

  1. Awareness Building
  2. Fundraising
  3. Contests and Competitions for Change
  4. Advocacy

In the beginning, I feel many tools were leveraged as awareness-building mechanisms. From the initial launch of Causes to recruiting fans, followers and friends, many tools were initially set out to further awareness-building of an organization.

Then, I felt like the tools and our use of them matured as we discovered ways to leverage the tools into dollars–from Twestival to Tweetsgiving to Goodsearch. Even Causes adapted and identified birthdays as a way to increase micro-donations. You could say that online fundraising in and of itself has seen a phased formation and continues to evolve. See Beth’s Kanter’s recent post: 5 Social Media Fundraising Trends for 2009.

Then, enter the behemoths–contests and competitions like “America’s Giving Challenge,” hosted by the Case Foundation entered in the next rendition. You could say this ties into a more advanced type of fundraising, but I felt like it deserved to be on its own. As, I don’t yet think this area has been “tapped out” and neither do organizations according to Andre Blackman who interviewed the Robert Wood Johnson Foundation who uses contests and competitions to further public health innovation.

However, where I feel we are still in our infancy is with online advocacy for social change. It’s starting to creep up–just look at LiveEarth’s 2009 campaign “Love, the Climate” where people were encouraged to write love letters to office holders who worked to prevent climate change or the “Be a Voice for Darfur” movement which utilized activist and blogger toolkits to further realize the campaign’s objectives. Even act.ly provided a way for people to create and spread petitions with a call to action via Twitter.

Like I said, I think advocacy is where we have the most potential to further expand. I could be biased based on my government and citizen engagement day-job type of work–but I think there’s more ways we can get involved, as citizens, in decision making and peace keeping in our local, state and Federal governments–even internationally. What about you? Where do you think we have the most room to grow and what do you predict as being phase 5? Perhaps, partnerships and collaborations might be a phase five as we see how online and social media open up new doors of opportunity across organization firewalls. Or, another phase 5 might be storytelling–as more of these functions become interwoven and organizations get better at telling their story.

What do you think?

flickr credit: flatfield

How a “Place” Strategy Can Change the World: Meet ColaLife

Not too long ago, we talked about the importance of social products as part of the marketing mix. For review, the marketing mix is made up of the four p’s: product, price, promotion, and place. In the world of social marketing and social change initiatives, the “promotion p” has been stealing the spotlight for quite a while. This is why I want to highlight this amazingly wonderful place social marketing strategy–Meet ColaLife.

httpv://www.youtube.com/watch?v=z8gqgZQPS28

ColaLife, is a non-profit that is lobbying Coca-Cola to leverage its worldwide distribution channels to provide social products that help sustain life and improve public health. How exactly? –With some creative packaging in the form of “Aidpods.” With the help of these aidpods, Cola Life hopes to help achieve the following three goals:

  1. Reduce child mortality in developing countries (= UN Millennium Development Goal #4)
  2. Improve maternal health (= UN Millennium Development Goal #5)
  3. Combat HIV/AIDS, Malaria and other diseases (= UN Millennium Development Goal #6)

You can read more about the organization’s aims and objectives, but overall, I think the idea is brilliant. At just about any public health conference I’ve been to, someone always references Coca-Cola as having the classic place (distribution) marketing strategy. Now, that same strategy can actually be leveraged to make a difference. There’s just one hitch…

Coca-Cola, or a similar corporate organization, has to sign on first. ColaLife has already had a successful trial of the program in Tanzania, and currently it’s focusing on spreading awareness of the project and gaining influence by talking with stakeholders and reviewing the strategy and overall plan. If interested, here’s five ways we can help:

  1. Follow @colalife on Twitter.
  2. Become a fan of the initiative on Facebook.
  3. Create your own aidpod.
  4. Watch the potential of this project by viewing ColaLife’s online videos.
  5. Donate.

Take away: This is one example of using a place strategy to do social marketing and in effect, create social change for the better. Thought: What distribution channels currently exist in your community that can be leveraged for social good?


Deprecated: Function get_magic_quotes_gpc() is deprecated in /home2/flyfouch/public_html/wp-includes/formatting.php on line 4387

CDC Launches Re-Design, Focus on Tools

Today, I received a tip that Monday night, CDC.gov launched it’s re-designed Web site–placing a larger emphasis on tools. I think it’s looking pretty good myself–especially the “connect” icons as I’m a large fan of communicating visually. Plus, icons are fun, right? What about you? What are your thoughts?

I think one of my all-time favorite features is the CDC.gov Tag Cloud. According to the Web site, “[the] Tag Cloud is an alphabetized list of the most popular search topics on the CDC.gov Web site. The text size of the term shows its relative popularity: bigger terms are more popular than smaller ones.” Even better, each term is click-able for information about that specific topic. Here’s a quick snap shot:

It’s simple. It’s user-generated (via consumer search queries). It offers a quick snapshot to what consumers are concerned about in regards to public health. And, thus, it’s powerful. And, it communicates all this and more, visually. For a visual learner like myself, I give it two thumbs up. I’m envisioning that one day, we might be able to update these types of queries in real-time, though from my own experience, I also know it’s going to be a challenge.

5 Ways to Prep for the CDC Conference

*This post was originally published on the blog of iQ Solutions, a health communications and health IT company. Disclosure, iQ Solutions is also the place of SB’s current employment.

Buzz has been building for a while now as delegates, organizers and presenters make their final preparations for next week’s National Conference on Health Communication, Marketing and Media. Hosted by the CDC’s National Center for Health Marketing and the Office in Enterprise Communications, the conference is packed with discussion about health marketing, health disparities, new frontiers in technology, and collaboration.

iQ Solutions’ own VP of Health Communications, Jennifer Isenberg Blacker, will also be presenting on behalf of the National Institute on Drug Abuse about the use of new technologies to engage youth. Senior VP of Communications and Social Marketing, Kim Callinan, and myself will also be there to cheer her on and gain insights from other presenters, as well as share in community with other health evangelists.

As the iQ team preps for our journey down to Atlanta, I’ve identified five ways to prepare for this year’s CDC Conference:

1. Network. Nedra Weinreich has set up a community on NING, a social network that lets you create your own social community. Already boasting 60+ members, this public platform enables us to network before, during, and after the conference, and is how I learned that the CDC program book was available for download.

2. Follow the conversation. Whether you are signed up for Twitter or not, you can still follow the conversations that are happening there. Using the tool Twitter Search, type in the hashtag “#NCHCMM09” to see what people are saying about the conference. I will also be live-tweeting certain presentations and added insights through IQ Solutions’ new Twitter handle, @iQSolutions.

3. Create your own conference dashboard. If you want to be a real superstar like Chris Brogan or Christopher Penn, you can even create your own conference dashboard using iGoogle, Netvibes, or PageFlakes. The dashboard, Brogan explains, is a one-stop online location “to see the elements you might want to know about at a conference…and you can get a fast scan of a lot of data that might prove useful during the event.” Example information may include adding some Twitter search strings to your dashboard, integrating a local map, local clock, local weather information, and much more. See an example below.

4. Meet-Up and Tweet-Up. They say at conferences that some of the best insights and conversations are those you have with colleagues in the hallways or over a great meal. Don’t miss out on these nuggets of opportunity for sharing. Already, CDC’s Justin Williams has organized a Tweet-up for Wednesday, August 12th from 7:30-10:30pm at STATS. This is one more opportunity to gather and meet with colleagues. Already attending are Craig Lefebvre, Andre Blackman, Susannah Fox and myself. Join us.

5. Study. It’s always good to know what you’re getting yourself into. Thus, I recommend checking out the conference’s Web site, seeing who’s who, as well as downloading and reading through the program book. Studying may be overkill, but as I mentioned earlier, this conference is packed with powerful presentations-so much so, that if you’re like me, you’re going to have to prioritize what you can attend. It’s not possible to see every single presenter, even though you’ll want to! (This is another good reason Tip #2 and Tip #3 come in handy-you can catch what you may be missing during concurrent presentations.)

Your Turn: What other tips might you offer to prep for this year’s conference?

Social Marketing Bulletin–List of Change, Local Public Health and More

It’s been awhile since the last Social Marketing Bulletin, but all the more reason to get on with the show. The Bulletin includes items that encompass social change, social marketing and social media:

1. FEATURED: “I Know. I Took the Test.” I chose this initiative because it encompasses social change, social marketing and social media, as well as public health, non-profits, and government 2.0. What is it? The cross-collorative effort to recognize National HIV Testing Day on June 27th from AIDS.gov, the CDC, the White House’s Act Against AIDS campaign and other work by sister agencies including healthfinder.gov and womenshealth.gov. I’m excited to participate and observe this effort evolve as it is agencies walking the walk and reaching across agency lines to serve the people. (disclosure: I work with healthfinder.gov and am doing work to support this effort. However, I’d still feature it as I believe AIDS.gov is doing amazing work and blazing trails for fellow HHS agencies and public health!)

2.  SOCIAL CHANGE: Beth Kanter, Geoff Livingston and Shannon Whitley announced the launch of the “List of Change.” The list is a compilation of social change blogs and currently is over 75+. If yours isn’t added yet, feel free to join the rest of us changebloggers and help spread the word!

3.  PUBLIC HEALTH: Friend and colleague Andre Blackman recently posted an excellent interview/case study on how folks in Salt Lake City are utilizing social media for public health. Highlights include discussion on the YouTube video they created in-house with a flip camera, iMovie and a $0 budget, as well as their integrated approach.

4. GOVERNMENT 2.0: Related, I am part of the Program Committee for Tim O’Reilly’s Gov’t 2.0 Expo and Showcase in September. (This is a volunteer role.) At this event, anyone can submit a proposal to present. I am rallying anyone (especially public health agencies) at all levels of government to submit entries. I also know that the committee is looking forward to hearing from a more diverse collection of proposals from near and far, as well as more local and state agencies.

5.  GOVERNMENT 2.0: Sunlight Labs recently put together an in-depth evaluation and suggested re-design for the U.S. Supreme Court. Reading through the blog and studying the before-and-after designs, there are many take-aways in communicating online. Some themes I noticed were one: 1) Simplify. 2) Provide graphics and images to paint your story, and 3) Design, think and write from the consumer’s perspective, not the organization’s.

6.  SOCIAL MEDIA: A new Twitter study was announced from Pace University and Participatory Media Network. One conclusion from this study was that “Only 22% of 18-24 yr. olds are on Twitter.” Interestingly, another Twitter study from the Harvard Business Review came out which found that the Top 10% of Twitter users produce 90% of Twitter activity. Makes ya go hmmm…Still not sure what Twitter is? Just out Mashable’s Top 7 Twitter Tutorials on YouTube.

7.  EVENTS: Next week will be the “Games for Health” Conference on June 11 and 12 in Boston. I can’t attend, but will be sure to be following along on Twitter as my latest blog crush is the blog healthGAMERS. Other events coming up this summer include the Social Marketing in Public Health Conference later in June and CDC Health Marketing Conference in August. For more events, check out SB’s eventst page.

8. SOCIAL MARKETING: The number of “social marketeers” on Twitter continues to expand. Social marketing and behavior change folks and thought leaders I’ve identified include: @nedra (Nedra Weinreich), @chiefmaven (Craig Lefebvre), @sm1guru (Mike Newton-Ward), @stephendann (Stephen Dann), @ssuggs (Suzanne Suggs), @socMKT (Dr. Stephan Dahl), @socialmktgNW (McCann Erickson’s Social Marketing Shop), @jimgrizzell (Jim Grizzel), @mikekujawski (Mike Kujawski), and @JimMintz (Jim Mintz). Great to have more people joining us here!

9.  SOCIAL MARKETING: Worldways, a social marketing agency based in Colordo, is revving up with its new blog We Take Sides. Don’t you love that title? I think it’s great positioning because it places them as a leader, who isn’t scared about saying and doing what they believe in.

What did you catch this week in the world of social change, social marketing and social media that you think deserves a shout out?