Tag Archives: world social marketing conference

Who is SocialButterfly? An Interview for BlogHer as the Interview-ee

Beth Kanter, of the Beth’s Blog, who I featured last month as the second member of SocialButterfly’s Blogger Neighborhood, interviewed me for BlogHer. My first official ‘professional’ interview as the interview-ee!

1. Tell me a little about you.

I am a social marketing believer, blogger, researcher, practitioner and enthusiast. Social marketing for good – not to be confused with social media marketing. Currently, my day job is a graduate student at the University of Missouri’s School of Journalism where I will graduate this month. In June, I will start full-time at the social marketing firm I’ve been completing a fellowship at in Washington D.C., working on the client team representing the National Institute on Drug Abuse. As of this moment, I am defending my thesis, graduating and taking a moment to breath, =).

Academics and work aside, my passion is working with and on behalf of nonprofits. My family, myself and a small group of dedicated and committed individuals started a non-profit in Arkansas that benefits multiple sclerosis and works in partnership with the MS Society. In one year, with about eight people, no budget and two main events, we’ve raised over $275k.

2. Tell me about your thesis.

Just the word ‘thesis’ seems to make eyes glaze over, so I’ll try to keep this interesting. What influences you in the actions you take? the opinions or attitudes you hold? What shapes how you feel? Is it CNN broadcasting live, yahoo news feeds, a blog, your next door neighbor, or a guest lecturer? I’m supposing that it’s all the above and more. My research looks at the media landscape and the concept of influence and how this affects the public agenda….and within this mess and shades of gray, how and where the practice of social marketing fits in. I suggest social marketing offers us an opportunity to work collaboratively, erase divisions and provides a platform for those with similar motivations – doing good – to unite across industry fields, and thus, be more effective and successful.
I’m looking forward to hearing feedback and insights when I present the paper at the World Social Marketing Conference in Brighton, England this upcoming September 2008.
3. You’re a digital native (I am guessing ..:-) Millennial or whatever .. so, from your perspective in seeing various campaigns launched by nonprofits that use social media strategies, what are they doing right? What do they need to improve to appeal to folks like you?

Understandably, there are many questions about branching into social media and concerns about it being unregulated. But, I suggest, to just jump in. If not your organization, then you as the marketing/communications/outreach person. You, yourself, need to be familiar with new communication channels. I appreciate the digital native label….but I am constantly finding new applications and new strategies that online technology offers. So new or accustomed, there’s always more to learn.

When you’re open to learning, you’re open to opportunity.

4. Why do you think it is important for nonprofits to embrace social media?

For the same reasons why it is important for you to get to know your neighbors. Or, to teach your child how to change a tire. It just makes sense to know what’s out there and how it can be used.
5. What practical advice would you offer a nonprofit just dipping their toes in the social media waters?

Best practical tip, create a relatively simple, but not hackable password and keep it the same for all the accounts you are going to create. This stays true for the ID/name you create for your accounts. You’re identity still needs to be consistent, and practically, it helps you keep track and manage your online relationships.

Next, do a social media scan of your non-profit and/or cause using Technorati or a Google blog search. There are also social media apps that help you track keywords in the blogosphere. How can you know how to help further a cause, meet needs, etc., if you do not know what people are saying or how people currently perceive your organization/message?

6. Your 5 favorite social media or nonprofit blogs are:

There’s so many good ones out there, that it’s hard to choose. Narrowing it down to best blogs by women helps though…some I love include:
  1. Spare Change by Nedra Weinreich (social marketing)
  2. Have Fun * Do Good by Britt Bravo (nonprofit)
  3. Trendspotting by Dr. Taly Weiss (social media/marketing trends/research)
  4. NonProfit Communications/Carnival for Nonprofit Consultants by Kivi Leroux Miller (nonprofit)
  5. Lorelle on WordPress by Lorelle VanFossen (social media/wordpress help) She gets back to you very quickly with questions/comments too!
…and this one isn’t necessarily nonprofit or social media, but it’s a great break from the routine, work and provides good insight and entertainment: My Cool Job, by Carrie Lowery, where she interviews someone with a cool job multiple times a week and posts the interviews.

Thanks for the interview Beth!

The Bulletin: Updates in the Social Marketing Field

New Resources and Communities Abound…

1. Two Social Marketing Blogs join the movement! Mike Newton-Ward, a social marketer based in North Carolina launched Social Marketing Panorama earlier this fall. Bob Marshall also launched USSOCIALMARKETINGPLAN to highlight the need of a larger social marketing movement that attaches itself to a body of professionals in the United States.

2. C-Change, a new peer-reviewed and research-based e-newsletter developed by USAID and AED is now available and…is free! According to the web site, “C-Change works with global, regional and local partners to use communication to change behaviors and social norms, supported by evidence-based strategies, state-of-the-art training and capacity building, and cutting-edge research. The ultimate goal is the improved health and well-being of people in the developing world.” The e-newsletters focus on four main areas:

  • Family Planning and Reproductive Health
  • HIV/AIDS
  • Malaria
  • Communication for Behavior and Social Change

3. GovLoop, the “premiere social network for the government community,” including agencies, contractors and consultants has grown to over 1700 members! I invite you to join me and the main other amazing professionals on this robust community created through NING, especially SB readers who are keen to the government 2.0 movement! For those in DC, join the DC Social Media Club this upcoming week Oct. 22 for a seminar panel on all items Government 2.0, moderated by John Bell of Ogilvy PR.

4. As I’ve shared, the full presentations from all the keynotes during the World Social Marketing Conference are available to view and download. I shared my own recap, as well as a picture recap. Good news is that I wasn’t alone as we had a ‘team’ of bloggers covering the event: Stephen Dann, Craig Lefebvre, Andy Jaeger, and Cheryl Brown.

5. Edelman recently launched their Health Engagement Blog to stress the concept of ‘health engagement.’ The blog corresponds to Edelman’s whitepaper, available for free, called Health Engagement Barometer Study.

6. Mike Kujawski, a social marketer based in Canada, created a Government 2.0 Best Practices Wiki for Canadian, U.S. and International Governments. In its first week of launch, the wiki got over 5000 visitors!

7. The CDC is now offering a web-based course called Social Marketing for Nutrition and Physical Activity. This is good. Though, I still echo Nancy Lee’s call for social marketing curricula integrating into formal education. And more courses would be a great start, but a formal graduate degree in social marketing would be even better.

Photo Credit: Flickr, pbrigitte
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Have social marketing (or social marketing-related) news you’d like to have featured in the Bulletin? Send job posts, new workshops, events, research resources and tools to socialbutterfly@gmail.com with Bulletin in the subject line. =)

The Purpose Driven Campaign: Social Marketing as the Possible Link Between Journalism and Advertising

After reflecting from the World Social Marketing Conference (which I promise updates eventually) and reading Craig Lefebvre’s recent post “Social Marketing: Hard Power and Soft Power in Social Change,” I want to finally share some tidbits from my thesis paper that I presented as a poster session at the conference. As, I think it rounds out and puts a lot of themes together as I studied: the elusive concept of influence.

Abstract: This research project looks at the concept of influence within social marketing as compared to journalism and advertising. This includes examining these professions’ definitions, ethics, standards, and agenda-setting capabilities. Through in-depth interviews, a further understanding of how these three practices relate within the gray matter of the media landscape is pioneered, as well as better defining the role and influence of social marketing.

Excerpt:

The Question of Influence

While the Information Age leaps into the Connected Age, the power of a free press is offered daily to start-up bloggers. Newspapers are downsizing. Amateurism is becoming the new professionalism. Online media producers replace today’s broadcast directors; all making the gray shades of influence between the information and its consumers a thunderstorm waiting to happen. Social marketing is in the business of change, whether it is behavioral change or attitude change, social marketing can also be described as the field for social change. But, how? In today’s world, who holds more influence to create these changes, a journalist, advertiser or a social marketer? How can one tell the difference? Is there a difference? And, do the professions work together? Could they? Should they? This research hopes to add to the discussion on the evolving definition and role of social marketing, using agenda-setting relationships to examine its influence and attempt to determine its position between advertising and journalism in the media landscape.

Literature Review

It is 1961. A time when questions were raised and hope diminishing as borders became gray and a rise of an international community emerged. Two Portuguese students were imprisoned for declaring a public toast towards their dream, rooted in an idea – freedom. Having their freedom stolen from them for displaying a human right of expression, a newspaper article was written, and with it, a movement spurred. This movement would form Amnesty International (www.amnesty.org). Social change is possible, and it begins with an idea. Social marketing is an increasing movement currently being expanded because of its foundation in ideas about positive change for the welfare of the public.

Though specific definitions differ, social marketing achieves social change objectives by applying the marketing mix of product, place, promotion and price. Currently, social marketing is used mostly in public health communications and is expanding in the realms of environmentalism, civil rights, urban renewal, public service and raising awareness of international issues.

Conclusion: The conclusion of course I can’t share here, but it involves what I found consistent between journalism and advertising, but interestingly, the field of public policy was drawn into the mix through the research as well.

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Live from the World Social Marketing Conference: Recap 1

Awestruck, inspred, and amazed, I am reporting live from the World Social Marketing Conference here in Brighton, England. There are so many great and brillant minds present here with over 700+ delegates from across the globe.

We have journalists, policy makers, psychologists, gurus, non-profiteers, communication firms, academics, new media techs, international developers, champions for the environment, public health professionals, humanity, researchers, consultants, publishers and many more from across sectors.

Delegates represent South Africa, India, the U.S., England, Portugal, China, Australia, Bangladesh, Slovenia, New Zealand, Senegal in West Africa, Wales, Scotland and many more!

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To follow conference updates, Dr. Stephen Dann is commanding the Twittering front @WSMC, and you can following using Twitter Search #WSMC08. Also, presentations and pictures may be gathering on Flickr and Slideshare down the line. I look forward to a posting full of pictures later myself, but here are some great recaps thus far (though, literally, I could post on each one individually!)

Craig Lefebvre: In his keynote, Lefebvre (who I finally got the wonderful opportunity to connect with), brought us social marketers into the danger zone and challenged us, as a global community to form a social marketing global platform. I won’t do Lefebvre’s vision for the field justice in this space, but Lefebvre is laboring tirelessly to rally support for an international professional network, that would be inclusive of those in social marketing, environment issues, public health, business thought leaders, psychologists, economists, marketers, social entreprenuers and more! It could/would involve a case study database, a journal, educational development and shared experiences for all: thus highlighting the variety of roles us social marketers, can, do and should have in the social change sector. Currently, Lefebvre has raised a quarter of a million dollars to support this organization and asks: What will you do?

Philip Kotler: A guru favorite for many conference delegates, Kotler laid out his most recent work on the subject of poverty. Kotler and colleague Nancy Lee, in their next book, apply social marketing to the problem of poverty. Within the presentation, Kotler identified four main methods currently being used to reduce poverty:

  1. Economic Growth Strategy
  2. Redistribution Strategy
  3. Massive Foreign Aide
  4. Population Control

In this book, Kotler and Lee lay out a 10-step process for demystifying the poverty problem while providing resaons why it is all of ours problem. Looking at the World Bank and The U.N.’s Millenium goals, and the approachng deadline for results, this application is most needed.

Nancy Lee: In a wonderfully graceful way, Lee provided four clear examples on how social marketing utilizing all four of the 4Ps – product, price, place, promotion. Lee concluded that her state, Washington, hopes to become a role-model to gain the attention of those in Washington D.C. and further establish social marketing as a working strategy and field. My favorite part of her presentation was her exclamation that social marketing must become a required course. I highly agree, and ask: What is one way, us in the trenches, can make social marketing a required course? My answer: ask for it. Students, and those interested in social and behavior change: investigate social marketing. Ask about it. Reach out. Demand it.

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These are my first three updates, and the computer area is closing, so thus, I must close. More to come in following days!

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Announcement: Social Marketing Association Survey and New Blog Announced

Two weeks out from the World Social Marketing Conference in Brighton, London, and a fabulous new development was announced today regarding social marketing in the United States.

About the Survey

Bob Marshall, along with a slew of other social marketing thought leaders, have launched an open online survey asking others’ opinions about what a national strategic social marketing plan, including a professional organization, would look like in the United States.

The survey I’m very excited to say is designed for respondents at all levels of interest (students, new and career practitioners, experienced expert) across all related fields from social marketing, public health, environment, communication, social sector, education, and more. Basically, anyone interesed in using social marketing as a systematic approach to promoting behavior change and social change that benefits both individuals and society.

The survey is anonymous, and results will be shared on the new blog launched to support the project called the USSocialMarketingPlan in the next few weeks. Organizers are hoping to have enough participants to announce some results by the WSMC in Brighton. Craig Lefebrve also announced the survey on his blog for more information as well.

This is EXCITING news and in my opinion, definitely overdue. But, it’s a start. I had wanted to do this survey myself as part of my master’s thesis, but was advised to wait by others, so I’m happy it is now being conducted, and the collaborative approach will probably encourage more participants. =)

Participate in the survey here.

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Will I see you here…? or Here?

Hello Readers,

I don’t like to do this, but here is an update on me, in the hopes of being able to connect with some of you –> offline. This fall will be a busy time for SocialButterfly! If you will be at any of these events, be sure to let me know, so that we can connect!

Events

Sept. 6: American Independent Writers Workshop, George Mason University

  • Presenting in a panel about using social media and social networks for writing, freelancing, and enhancing one’s professional presence on the web.

Sept. 18: TwinTech2, Washington D.C.

  • Join the brightest minds in the tech-venture space who will be on hand to mix and mingle with one another during a happy hour style meet-up. I shall be there as well to share in the social.

Sept. 29-30: World Social Marketing Conference, Brighton, England

  • Presenting my master’s thesis in a poster session. The thesis is titled: The Purpose Driven Campaign…more details on that are sure to follow.Speaking at BlogHer DC

Oct. 13: BlogHer Reach Out Tour, Washington D.C.

  • Presenting in a panel about Online Community and the philosophical reasons supporting why social media can help make a difference for good causes, non-profits, social change, or even political activism. (bringing in my perspective of navigating the social media landscape for government agencies)

Oct 15: 1st Changemakers/Changebloggers Event, Washington D.C.

  • D.C. is known for its robust social media/tech community, that’s no doubt. However, many of D.C.’s finest are in the intersection of social media and social good. We call these unique individuals, changemakers. And for those that blog, changebloggers. Join us as we gather to connect and strengthen our community and show that social media can do, and is achieving, good. Also, journalist Alex Steed will be joining us as part of his 30+ day tour across the country documenting and interviewing millennial changebloggers.

Check It Out

  • If you are on Facebook’s BlogNetworks application, please stop by SocialButterfly’s page and introduce yourself. I also created a SocialButterfly Facebook group as well.
  • I am addicted to my RSS feeder lately. I’d love to connect with you, and follow you there too, so feel free to leave your URL in the comments, especially, you fellow changebloggers!
  • Speaking of Changebloggers, I created the Changeblogger wiki, and if you participated in the Changeblogger meme, be sure to post your permalink to the wiki, so we can all check it out!
  • Check out the Twitter feed @changeblogs to follow top changebloggers.
  • The Social Marketing Events page on SocialButterfly has been updated with some new events that you’ll want to check out including CDC’s Web Dialogue, HealthCampeDC and more!

Thus, lots going on! Let me know if you want to get involved, or if we can meetup and say hello at any of these events! Blogging has been slow because my fiance and I just drove from KC to DC, and are in the midst of setting up shop as I like to say. So, thank you for your patience! =)
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Bulletin: Updates in the Social Marketing Field

Word is – developments are on the move…

  • According to Craig Lefebrve’s recent blog post, we should expect to hear more about a social marketing association at the CDC’s 2nd Annual National Conference in August and also at the World Social Marketing Conference in late September. This. is. very. exciting. =) Comments, ideas, suggestions, feedback, (you get the picture)…are encouraged on the social marketing wiki.
  • The NSMC in the U.K. has announced that it’s developed the 1st set of occupational standards to apply to the social marketing field. These will also be formerly introduced during the World Social Marketing Conference in September.
  • As of Friday, July 18th, Prof. Alan Andreasen announced that there are currently 1,758 subscribers to the social marketing listserv.
  • The summer 2008 issue of the Social Marketing Quarterly has been released with some amazing content including a cover story about “Talking with Your Teen About Drugs,” as well articles about an integrated model for social marketers, survey results regarding international social marketing trainings, commentary from Stephan Dann, Nancy Lee, Michael Rothschild and Alan Andreasen regarding the new adopted definition of marketing by the AMA, and an in-depth look at the issue of flu vaccination.
  • For those in Washington D.C., there is a new exhibit being shown at the National Academy of Sciences titled “An Iconography of Contagion,” which is displaying public health posters since WWII.
  • Emerson College recently announced a new tenured-track faculty position in health communication and social marketing, starting for the 2009-2010 school year. Job description posted here.

Stay tuned for the next edition of The Bulletin!

photo credit: jceddys
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