Category Archives: Uncategorized

Web 2.0 Wednesday – Super Tuesday Super Cool: When Google Met Twitter

So, I’ll leave the political analysis to those more qualified, but I will point out a super cool social media event that also took place on Super Tuesday: Google Met Twitter.

Google teamed up with Twitter and Twittervision to show on Google maps, people’s comments through Twitter about the elections and Super Tuesday… and, it was live! Every few seconds the map would change and take you halfway across the world to a person’s comment in Malta, then to Australia, then to Southern California. This continued throughout the day. Then, as the night continued, reported live results too.

Talk about relevance!

This is what social media is all about…and can be about when used and optimized to full potential. Many social marketing clients may get nervous when venturing into new territory, and then again, nowadays, anyone can make a MySpace or a Facebook. But, taking the risks, venturing outside the box, adding to the tools in your belt, and you can come up with fun, interactive, attention-getting technology and marketing.

Wanted to share the tidbit.

Click here to check it out (not sure how long Google and Twitter plan on keeping the application live however).

Future Social Marketers Unite

As the debate on the creation of a National Social Marketing Association continues, future social marketing and SM-related students/practitioners should check out FLiP (Future Leaders in Philanthropy). It is another online community that offers many great resources and connections for those exploring philanthropic related fields. According to the its homepage, FLiP’s mission statement includes:

We are the future leaders in philanthropy. By working together, we will further our careers, serve our organizations’ mission, and change the world. FLiP is dedicated to creating a community and a network where other future leaders can meet, learn, exchange ideas, and contribute to each other’s success.

They offer interviews with young professionals in a variety of social change/philanthropy related careers. They offers resources for further education, career guides, views from fellow interns, opportunities to network, online presence on Facebook, MySpace and AOL and much more.

This community is great for making connections with those who have related interests and goals. In the meantime, there is a Massachusetts Social Marketing Association. However, a national social marketing association is still in progress. Nedra Weinreich, on her blog Spare Change, offers a better history about the creation of a professional social marketing society. Weinreich also offers her views on the status of such an organization. The big debate seems to rest on whether or not the SM Association should be underneath the AMA (American Marketing Association) or be its own separate identity.

As this blog has hinted at, I believe this relates to the ‘identity crisis’ that all of strategic communications is facing, whether commercial or not, in seeking universally accepted definitions. How do you draw the lines between what is and what is not advertising, marketing, dare I say journalism, corporate social responsibility, word of mouth marketing, social marketing, viral marketing, sponsorship, etc. I have my own ideas, of course. But, I’m more curious about learning what others think about this topic.

  • Should social marketing have its own professional organization?
  • How would you decide who could and could not join?
  • Should it me under the AMA? If so, then should word-of-mouth-marketing also be under the AMA instead of having its own organization?
  • Etc. There are much more questions than answers about this topic. Feel free to leave your own questions as comments.

Who is SocialButterfly? An Interview for BlogHer as the Interview-ee

Beth Kanter, of the Beth’s Blog, who I featured last month as the second member of SocialButterfly’s Blogger Neighborhood, interviewed me for BlogHer. My first official ‘professional’ interview as the interview-ee!

1. Tell me a little about you.

I am a social marketing believer, blogger, researcher, practitioner and enthusiast. Social marketing for good – not to be confused with social media marketing. Currently, my day job is a graduate student at the University of Missouri’s School of Journalism where I will graduate this month. In June, I will start full-time at the social marketing firm I’ve been completing a fellowship at in Washington D.C., working on the client team representing the National Institute on Drug Abuse. As of this moment, I am defending my thesis, graduating and taking a moment to breath, =).

Academics and work aside, my passion is working with and on behalf of nonprofits. My family, myself and a small group of dedicated and committed individuals started a non-profit in Arkansas that benefits multiple sclerosis and works in partnership with the MS Society. In one year, with about eight people, no budget and two main events, we’ve raised over $275k.

2. Tell me about your thesis.

Just the word ‘thesis’ seems to make eyes glaze over, so I’ll try to keep this interesting. What influences you in the actions you take? the opinions or attitudes you hold? What shapes how you feel? Is it CNN broadcasting live, yahoo news feeds, a blog, your next door neighbor, or a guest lecturer? I’m supposing that it’s all the above and more. My research looks at the media landscape and the concept of influence and how this affects the public agenda….and within this mess and shades of gray, how and where the practice of social marketing fits in. I suggest social marketing offers us an opportunity to work collaboratively, erase divisions and provides a platform for those with similar motivations – doing good – to unite across industry fields, and thus, be more effective and successful.
I’m looking forward to hearing feedback and insights when I present the paper at the World Social Marketing Conference in Brighton, England this upcoming September 2008.
3. You’re a digital native (I am guessing ..:-) Millennial or whatever .. so, from your perspective in seeing various campaigns launched by nonprofits that use social media strategies, what are they doing right? What do they need to improve to appeal to folks like you?

Understandably, there are many questions about branching into social media and concerns about it being unregulated. But, I suggest, to just jump in. If not your organization, then you as the marketing/communications/outreach person. You, yourself, need to be familiar with new communication channels. I appreciate the digital native label….but I am constantly finding new applications and new strategies that online technology offers. So new or accustomed, there’s always more to learn.

When you’re open to learning, you’re open to opportunity.

4. Why do you think it is important for nonprofits to embrace social media?

For the same reasons why it is important for you to get to know your neighbors. Or, to teach your child how to change a tire. It just makes sense to know what’s out there and how it can be used.
5. What practical advice would you offer a nonprofit just dipping their toes in the social media waters?

Best practical tip, create a relatively simple, but not hackable password and keep it the same for all the accounts you are going to create. This stays true for the ID/name you create for your accounts. You’re identity still needs to be consistent, and practically, it helps you keep track and manage your online relationships.

Next, do a social media scan of your non-profit and/or cause using Technorati or a Google blog search. There are also social media apps that help you track keywords in the blogosphere. How can you know how to help further a cause, meet needs, etc., if you do not know what people are saying or how people currently perceive your organization/message?

6. Your 5 favorite social media or nonprofit blogs are:

There’s so many good ones out there, that it’s hard to choose. Narrowing it down to best blogs by women helps though…some I love include:
  1. Spare Change by Nedra Weinreich (social marketing)
  2. Have Fun * Do Good by Britt Bravo (nonprofit)
  3. Trendspotting by Dr. Taly Weiss (social media/marketing trends/research)
  4. NonProfit Communications/Carnival for Nonprofit Consultants by Kivi Leroux Miller (nonprofit)
  5. Lorelle on WordPress by Lorelle VanFossen (social media/wordpress help) She gets back to you very quickly with questions/comments too!
…and this one isn’t necessarily nonprofit or social media, but it’s a great break from the routine, work and provides good insight and entertainment: My Cool Job, by Carrie Lowery, where she interviews someone with a cool job multiple times a week and posts the interviews.

Thanks for the interview Beth!

Superbowl PSA Advertisement: Parents, The Anti-Drug

Was anyone else surprised to see this PSA advertisement in the middle of the $2.5 million dollar 30 second ad slots?

[youtube=http://www.youtube.com/watch?v=zY5Css5U82E&rel=1]

At work, rumor has it that the time was really donated for the PSA. How cool is this? Perhaps with other big events and future Superbowls we will start seeing this more and more. My question is though….how did they get this gem of an ad placement? Out of all the non-profits and PSA messages, how did Parents: The Anti-Drug sneak in there? Next year, let’s give them a ton of PSAs to choose from, maybe this will get them to do more of it!

Also, with all the Superbowl advertising water cooler talk, here’s another great tidbit and interactive resource provided by the New York Times: The Super Ad Bowl: Two Decades of Players.

It allows you to view a break down of which types of ads ran each year, what type of genre they used, who advertised, and an one-line synopsis of the advertisement.

Update: The First PSA in-game advertisement was supposedly a 15 second slot by CBS Cares, the NFL and United Way in 2007’s superbowl. Read more here.

Already, for 2008, we saw an increase. the 30-second Parents: The Anti-Drug ad, and Tom Brady’s United Way PSA advertisement as well. Keep the PSA times coming!

A Look At Science 2.0, including OpenWetWare Case Study

Last week, I published a post on Health 2.0, based on a couple research studies that were recently released.

Also last week, another report was published by the Scientific American Magazine that looked at the concept of Science 2.0, titled “Is Open-Access Science the future?”

About

Before this article was published, the author put the draft version of the article in a wiki, and encouraged readers’ comments and edits…to help formulate the articles final version.

In this article, the author looks at the increasing use of social media within marketing, journalism, and politics – and how it can spread to the field of science, as more researchers increase their use of web 2.0 tools within their research. Some critics think that this new process to scientific discovery curbs the traditional institutional lines and poses danger. Advocates see Science 2.0 as a way to increase openness and collaboration across studies – furthering progress

Science 2.0

Science 2.0 refers to the growing movement of integrating social media into the scientific process and its promotion. Science 2.0 is a component of the broader Open Science movement according to the author of the article, M. Mitchell Waldrop. This Open Science Movement includes other topics such as open-access scientific publishing and open-data practices.

Case Study

The article points to a success project named OpenWetWare at MIT, which:

“OpenWetWare is an effort to promote the sharing of information, know-how, and wisdom among researchers and groups who are working in biology & biological engineering. OWW provides a place for labs, individuals, and groups to organize their own information and collaborate with others easily and efficiently.”

OpenWetWare now hosts more than 15 labs, 6100 web pages and is edited by 3000 registered users. To learn more, gain access, or get involved, you can contact the project at admin@openwetware.org or join here.

Concerns

Due to the content of this budding use of technology, in that it is labeled ‘science’ brings many concerns to critics minds. These include:

  • Privacy Concerns
  • Authorship and Copyright
  • Looking ‘unprofessional’
  • Undermining the field of ‘science’
  • Trust-worthiness of information and hackers

Future

Despite concerns, advocates see Science 2.0 as still in its launching point. Future ideas for implementing Science 2.0 include:

  • Collaborate for scientific articles and ideas
  • online lab journals
  • Developing internet-friendly lab equipment
  • Virtual scientific conferences
  • Virtual Labs
  • Updated Lab ‘feeds’
  • Data-Sharing
  • Truth-Based Social Marketing
  • For more information regarding these ideas and more visit here.

More

  • Duncan Hull wrote up an insightful blog post about science 2.0 by interviewing scientist and researcher Dave DeRoure. DeRoure mapped out what he thinks is a widening gap between scientists and the web infrastruture. You can read the post here.
  • For those who like reading how trends relate, the Columbia Journalism Review wrote up a great article about web 2.0 and its evolution to Journalism 2.0 and Science 2.0, and how the two concepts relate. The author demonstrates how concerns towards the two fields are similar and the implications this has for science journalism 2.0.

What are your thoughts on Science 2.0?? A ‘yay’ or a ‘nay’ …share with us your thoughts

Blogger Outreach Series 1: Regulation, in reference to government blogging

hotoblog

On my Twitter feed, I recently asked the question:

What are people’s experience with their clients and organizations about incorporating blogs and/or blogger outreach to their interactive marketing plans?

I ask this because as social media knowledge expands, more organizations are looking at the concept of blogging, including government agencies. Thus, this next series of posts will revolve around questions organizations must ask themselves when wrestling with the ‘blogging dilemma.’ Or, to change the outlook and attitude, the blogging opportunity.

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Question 1: To blog, or not to blog, that is the question.

The first response I usually receive when discussing blogging is a question relating to regulation. Thus, to start-off this series, this post will focus on regulation. Not all organizations desire to blog. In fact, many fear blogging because of a popular notion that it is an unregulated mode of communications…a public relations disaster waiting to unfold. These fears inspire numerous questions.

1. What if someone leaves a bad comment?
2. What if the blogosphere doesn’t approve or doesn’t view us as transparent?
3. How will we manage this logistical mess?
4. How do we even evaluate if we make any progress?
5. What can a blog even achieve?
6. What is a blog?
7. What will a blog cost us?
8. How do we control a blog?

and the list continues. These questions cover a lot of topics. In my experience, this concept of regulation most often appears with government clients. Here is a common statement:

“We can’t do blogging. It’s unregulated and you have no idea what people will say or how they’ll say it. We are a government agency, and we can’t take that sort of risk.”

This fear is understandable. For those not infiltrated in the blog arena, it appears messy – and at times, honestly, it is. However, the blogosphere doesn’t have to be completely viewed as ‘unregulated.’

Here are two examples on how organizations have approached blogging:

1. Regulate Blog Access. One organization I’m working with loves the idea of blogs, so much…(possibly a bit too much in my opinion…but hey, it’s also going to be a trial and error basis)…that their site will have 5-8 blogs. Logistically, this will be interesting. But in theory, the idea is to regulate who has blog access. The site will be set-up as an online community, so only members will see all the topical blogs. Whereas, the public will only see the one main blog. This way we can regulate what non-members have access to.

2. Trial and Error. One consulting client I worked with loved the idea of a blog, but wasn’t sold on having the blog content being created and written by the organization. They wanted to use a blog as an outreach to their non-profit’s community as another tool of engagement. So, they started the blog, regulate it, but let their community members write the content by having the blog’s perspective be: Share Your Story. So, those wrestling with the non-profit’s illness shared their stories, could build online community and support one another.

  • Event blogging
  • Live Blogging
  • Topical Blogging

Now, if you are working with a federal or state agency, the notion of blogging ruffles some feathers. Here is a critical case to make: blogging has been done. and can be done. Here eare some helpful sites to note:

1. Public Officials’ Blogs. Just do a quick environmental scan of the presidential candidates’ websites! This site even offers a full listing of current blogs held by public officials across the United States.

2. Increasing Government Agencies’ Blogs. Now the list may be small, especially when considering just how many agencies exist, but it’s a starting point.

3. Government Blog Resource. A great outline of what blogs are, issues to consider, blog statistics, viewpoints, etc…a great resource!

4. Research Study. “The Blogging Revolution: Government in the Age of Web 2.0,” a report by the IBM Center for the Business of Government which lists congressional, state, and local blogs.

(pic from www.masternewmedia.org)

Nominated Neighbor: Len Edgerly shares his love for social media, art and his motto to: TLFC

Please forgive my delay in posting. I had to defend my thesis, travel from DC to KC to Columbia and get all my paperwork together in the past 5 days! However, Len is a great sport and was nominated by our previous neighbor Beth Dunn, over at Small Dots. Read below to learn more about the newest addition to the blogger neighborhood!

Blog Name: LenEdgerly.com

Blog Topics: Arts, technology, politics, travels.

About the Author: Len Edgerly lives in Denver and Cambridge, Mass., and is retired from careers in journalism and the natural gas industry. He podcasts every Wednesday, alternating between the Audio Pod Chronicles and the Video Pod Chronicles, both available at iTunes and from links on his blog. He is a board member of the New England Foundation for the Arts and the Denver Commission on Cultural Affairs. He enjoys giving presentations to arts groups and introduce them in non-technical terms to the wonders of the Internet and why they should be playing around with things like Twitter, podcasting and Qik. He is a Kindle enthusiast, an avid photographer, and an Obama volunteer.

If you could live on any street, what would that street be named and why? Easy Street, and I already live there, it seems. I’m very fortunate since age 45 to have been able to work hard at what I love, without having to worry about finances.Flickr Farm1

Who would be your dream real-life neighbor? The poet W.S. Merwin.

If you customized your own license plate, what would it say and why? In fact, I do have a customized license plate. It reads TLFC. My wife, exasperated with all my spiritual striving in Zen and elsewhere once asked me, “Why don’t you ever just take life as it #$%*& comes?” This struck me as an inspired formulation for a good life, something we could agree on, thus the plate. Please don’t tell the state of Colorado Motor Vehicles Department, though. On the form applying for the plate I said the letters stood for “Take Life as it Fully Comes.” Either way, I like it.

What would you gift to a new neighbor as the perfect welcoming gift? A fresh bag of coffee beans.

What’s your favorite blog post and why? “La Belle Grammaire,” one of the posts I labored long and hard to write in French three years ago when my wife and I spent two months at L’Institut de francais, near Cannes.

What’s one lesson you’ve learned from blogging? Twitter is hell on my blogging habit. [You can follow Len @LenEdgerly.]

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This continuous weekly series highlights different blogs and their respective bloggers in the blogosphere neighborhood. Following the great Mr. Rogers, who tells us to ‘Get to know your neighbor,’ this series introduces us to our blogger neighbors, making for a more unified, collaborative voice for the social sector. Like to nominate someone or be featured yourself? Contact me @ socialbutterfly4change@gmail.com.

Web 2.0 Wednesday: Building a Field of Dreams

Dream big. When non-profits look at the world of Web 2.0 and begin to learn about all of its possibilities, I think you should dream big. This accomplishes two things:

  1. Can create excitement and a learning culture when presented to staff. If no ‘expert’ knowledge is really held by any, it can bond staff together in that everyone is experiencing a similar learning curve where all inputs and questions are equal and valuable.
  2. Shows that your organization or cause can be limitless and bigger than yourself and your staff. Oftentimes, it brings staff members back to the original purpose of why they are doing what they do by reigniting their passion.

Now, keeping dreaming big in mind, I also empathize with the Non-Profit Tech blogger, Allan Benamer whose post discusses Web 2.0’s barriers to entry in some non-profit worlds. Allan brings up some great points on how a non-profit can approach technology, all technology, and create a culture shift within organizations without the web 2.0 hype.

To share an experience, last summer I was a research consultant for a non-profit organization. This included conducting an e-communications training workshop for all staff, conducting a User-Interface study, gathering relevant case studies, identifying and researching a target audience (Surprise, the millennials), and drafting recommendations for the organizatioan’s e-strategy.

In brief, the whole project was a great success. We purposefully left out a budget section of the recommendations as the chief communications officer and I agreed that a budget section would limit the brainstorming process by placing the focus on what we can and can’t do, rather than bringing the staff together to learn, brainstorm and have fun.

From the experience, the staff as a group, came to the consensus that they were focusing too much on their inputs than their outputs in all their communications and strategy. It may seem like a simple outcome from the project, but it meant great changes for the organization. It brought everyone back under the original purpose of the organization – to help their clients, show how fun doing good can be and to share that with others. Instead of focusing on text bringing in donations and showing how each dollar would be used (which is important) and looking at what the organization could ‘get’ from their donors….they instead made a change. They started to focus on their outputs and what they are offering as a whole.

Now, the organization is changing for the better by the day. These changes include:

  • Updates and additions to their website and e-communications strategy. Some of which include simple presentation changes but others include great uses of Web 2.0.
  • A refreshed staff who is renewed by their passion and greater purpose of the organization.
  • Increased organization internally.
  • More ways for volunteers to get involved.
  • Greater participation and interest in events by the millennial audience.
  • And more!

All in all, yes, technology is great. Yes, Web 2.0 can be fun and helpful. But also:

Dream big. Remember your purpose. And, focus your energy on your outputs and your inputs will follow. (As a quick analogy, if you focused solely on blog traffic, would you get more traffic? Or, if you focused on offering great content, wouldn’t the traffic follow? Think Field of Dreams.)

Blog Pitching: 5 Big Tips on What Not To Do

contact
Steve Field, over at The D-Ring, a blog about the military combined with social media, posted a great comical entry about his frustrations in receiving press releases as a blogger on behalf of various groups’ blogger outreach strategies.

Some tips Mr. Field mentions and are pretty practical:

1. Make the address personal.

The heading ‘To whom it may concern’ may be a bit un-inviting to the blogger whose name is obviously apparent on the homepage or in the about section.

2. Following the first tip, have you read the blog?

Show you have an interest or at least have a general idea about what the blog is about and its purpose.

3. Don’t assume bloggers know about what you are talking about.

If pitching a new product, service, campaign, idea, your latest invention….describe it.

4. Don’t be a link begger.

Offer something in content or service that is useful to the blogger or the blogging community.

5. Don’t contact a vegetarian blog about the latest McDonald’s big juicy burger.

Be targeted and relevant. Just like in traditional pitching, many of the same rules can apply.

Let’s see if we can extend the list (thxs Beth Kanter for the extending the list idea)!

What tips do you have regarding how people/groups contact bloggers? either what to-do or what not-to-do….