The Pollyanna Principles for Social Change

Sunday, January 24th, 2010 | Social Marketing

Have you ever been frustrated about the impact of your efforts? I have--even when we’ve been successful, if not especially then.

For example, you may reach the number of donors you set out to reach, but still feel disconnected. You could have a bigger list of e-newsletter subscribers, but still question if what you’re doing is achieving the change you want. You can change the life of one person and wonder how you can change the life of another.

This is why I turned to social marketing. Social marketing is something you address, plan and implement at the strategic level. If you are considering how social marketing applies during materials development or media placement, you’ve missed the boat and instead are floating on driftwood. We need to think bigger and longer.

This weekend, I found someone online who I feel understands where I’m coming from: Hildy Gottlieb. After about five years of consulting, Hildy and her partner felt frustrated. They saw themselves doing great work and achieving the mission set before them, but then noticing their work wasn’t aiming for extraordinary community change.  She explains best in the video below (minutes 4-6 is where it hit home with me, as I feel social marketing can help create the change she describes).

If you are working on community-based change or social change in general, Hildy outlines six Pollyanna Principles to guide your efforts:

The Ends

  1. We accomplish what we hold ourselves accountable for.
  2. Each and every one of us is creating the future, every day, whether we do so consciously or not.

The Means

  1. Everyone and everything is interconnected interdependent, whether we acknowledge that or not.
  2. “Being the change we want to see” means walking the talk of our values.
  3. Strengths build upon our strengths, not our weaknesses.
  4. Individuals will go where systems lead them.

I like these principles because they aren’t media focused--they are value focused. What about you--can you relate to the frustration Hildy or I describe?

Bonus: If community-based change interests you, I recommend looking up the name Doug McKenzie-Mohr.

flickr photo credit: khoraxis

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  • http://wildwomanfundraising.com Mazarine

    I can definitely relate to the frustration. I mean, so what if you have 40 or 10,000 twitter followers? So what if you’ve got a facebook group with 300 supporters? How does that matter, in the end? Does it get you social capital in the community? And what is that worth? Do more people see that you’re really doing the work you say you’re doing, and doing more all the time? Does it get you more donations?

    The fact is, social media has to show ROI, just like every other kind of marketing, and it does.

    I wrote a blog post on how you can make the case for using social media and what measurable impact it will have on your organization.

    http://www.wildwomanfundraising.com/how-can-you-help-someone-care-about-your-cause/

    We DO accomplish what we hold ourselves accountable for.
    The question is, who is holding our leaders accountable for fundraising?

  • http://www.fly4change.com Alex

    @Mazarine Thanks for sharing your experience here. As for your question about accountability, we should and will help keep people and organization accountable–as well as those who donate will and those receiving the funds will–or, at least, I hope. =)

  • http://andrewconard.com/2010/03/11/pollyanna-principles-for-the-umc/ Pollyanna Principles for The UMC « Thoughts of Resurrection

    [...] system, UMC, united methodist church. Leave a Comment Several months ago, I read the post The Pollyanna Principles for Social Change, which lead me to The Pollyanna Principles. From the website: The Pollyanna [...]

Alexandra Bornkessel

I am a social marketing believer, blogger, practitioner, researcher and enthusiast. This site highlights the growing movement of social marketing. Learn more about social marketing and how to be your own socialbutterfly--> here.

Email: abornkessel@fly4change.com

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