One of the greatest ways that this shift is being applied in social marketing is by evolving the social marketing approach to influence systems, networks and environments. How? Through design–Let’s take a look at a couple examples.
httpv://www.youtube.com/watch?v=aiIxdFBA0Sw
Designer Emily Pilloton is truly inspiring in her approach, her commitment and personal dedication to finding innovative solutions and sustainable approaches to positive social change. Pilloton founded Project H Design, a non-profit design firm where they apply the design process to catalyze communities and public education from within. In the presentation above, Pilloton shares with us the story of Bertie County. The county is the poorest in the state and faces a number of public health challenges that other rural areas may relate to including being a “rural ghetto,” dealing with “brain drain,” and having little access to creative capital.
However, the picture in Bertie County is becoming more vibrant thanks to Pilloton and others working to change the system–the environment. Pilloton walks us through the six steps her firm has applied to make change come to Bertie County:
In short, Poilloton and the Project H team “design solutions that empower communities and build collective creative capital.” They might not say “we do social marketing” up front–but to me, that’s exactly what they’re doing and we can learn much from them. They are doing the work and taking the type of approach that the shift described above calls for and requires. And shown in Bertie County, this may mean that we need to get our hands dirty, ignite creativity, make genuine connections with those we want to serve, and have a personal conviction to see change happen.
This example comes from Rescue Social Change Group (RSCG). RSCG is a research, marketing and strategy firm where they focus on the relationship between identity and behavior to change behavior through culture. In this specific case, RSCG worked with Howards Roads, Virginia to promote physical activity amongst youth. The reason this case stands out is because it didn’t take the ‘easy button’ approach of pushing “get active” or “exercise more” messages to tweens and teens. Instead, they went a step further and actually designed an environment to promote physical activity for youth. They accomplished this by creating a step dancing league called Step Royale where teams compete throughout the year to earn the title of the best step team in Hampton Roads.
Given these two examples, here are three “What Ifs” to add to the list:
I’m almost thinking of a Roosevelt-New-Deal-sense of shared responsibility and commitment. The global citizen can start with us and our neighbors–We can design change in our communities.
For those who prefer, a highlight video is below. But, you want to head over to Beth Kanter’s blog and read the full case study about GiveMN.org and the strategy they used to achieve such a feat.
httpv://www.youtube.com/watch?v=_cvpj2B-KnI&feature=player_embedded
Written by Jeff Achen, GiveMN.org’s own interactive media strategist, I promise you will walk away both inspired and enlightened. Here’s a sneak peak:
Here at GiveMN, we’ve harnessed the power of our networks to raise record amounts of money online for nonprofits in Minnesota and engage record numbers of people in an annual, one-day giving event—Give to the Max Day.
On Nov. 16, 2010, we shattered our goal of 40,000 donors in 24 hours by engaging 42,596 unique donors who donated to their favorite nonprofits using the GiveMN.org platform. All told, Minnesota nonprofits collectively raised $10,041,021 in one incredible day. [continue reading]
My big take-away from reading the case study is the amazing, incredible possibility of powerful partnerships and collaboration. Secondly, I am completely awed and greatly admire the approach this effort represents and inspires. GiveMN.org not only achieved its goals–but also united a state around the causes and the people working to improve the lives of its citizens. Minnesotans may have different challenges, interests and experiences, but no matter all of that, Minnesota is a shared commonality that GiveMN.org used to help communicate that we are all in this together–a great message that obviously resonated with donors. Bravo GiveMN.org!
Thank you Beth and Jeff for sharing!
]]>Now, within the past week, I have been hit with “crisis social media communications” discussions almost EVERYWHERE it seems. (So much so, that’s it’s starting to make nervous that the social media angel is prepping me for something – what, I’m not quite sure.)
1. Risk 2.0. The American Public Health Association held a conference on risk communications earlier this week and though I didn’t attend, I followed on Twitter. I must say the tweets coming out of it were fabulous and really insightful. Seems like many are going beyond the “Ah! What do we do?” factor and more into, how do we manage this, be pro-active and be strategic while also transparent, factors. Check it: #risk2.0
2. The Peanut Recall Case. Wednesday evening I attended the Blogging & Cupcakes event at Baked and Wired in Georgetown where social media guy, Andrew Wilson from HHS, presented the peanut recall case study. The case presented discussed how HHS, CDC and the FDA utilized social media in response to the salmonella crisis.
3. 3-Legged Horse Race. Catching up on Livingston Communications blog today, Geoff recently posted about three sessions that are currently competing to present at the fabulous Blog Potomac event coming up shortly. It’s interesting to me that all these sessions are about, you guessed it, crisis social media communications!
(writing this, I just thought of a 4th sign!)
4. Economy Stress and Eek, oh my! I work in public health, and this past week there was also some mixed reactions to SAMHSA’s launch of their “Guide to Get Through the Economy.” Many of my colleagues and friends looked the flurry that unravelled in response to this, and guess what we talked about? Yup, crisis social media communications! (as well as reputation management…who is a close cousin to c.s.m.c.)
What are your thoughts? Have you seen a rise in these types of communications at your own water coolers , conference rooms and happy hours? In the meantime, I’m going to continue to get my typing fingers ready….you never know when the hot, hot, hot, crisis social media communications will come after you.
flickr credit: Cayusa
]]>Also last week, another report was published by the Scientific American Magazine that looked at the concept of Science 2.0, titled “Is Open-Access Science the future?”
Before this article was published, the author put the draft version of the article in a wiki, and encouraged readers’ comments and edits…to help formulate the articles final version.
In this article, the author looks at the increasing use of social media within marketing, journalism, and politics – and how it can spread to the field of science, as more researchers increase their use of web 2.0 tools within their research. Some critics think that this new process to scientific discovery curbs the traditional institutional lines and poses danger. Advocates see Science 2.0 as a way to increase openness and collaboration across studies – furthering progress
Science 2.0
Science 2.0 refers to the growing movement of integrating social media into the scientific process and its promotion. Science 2.0 is a component of the broader Open Science movement according to the author of the article, M. Mitchell Waldrop. This Open Science Movement includes other topics such as open-access scientific publishing and open-data practices.
Case Study
The article points to a success project named OpenWetWare at MIT, which:
“OpenWetWare is an effort to promote the sharing of information, know-how, and wisdom among researchers and groups who are working in biology & biological engineering. OWW provides a place for labs, individuals, and groups to organize their own information and collaborate with others easily and efficiently.”
OpenWetWare now hosts more than 15 labs, 6100 web pages and is edited by 3000 registered users. To learn more, gain access, or get involved, you can contact the project at admin@openwetware.org or join here.
Concerns
Due to the content of this budding use of technology, in that it is labeled ‘science’ brings many concerns to critics minds. These include:
Future
Despite concerns, advocates see Science 2.0 as still in its launching point. Future ideas for implementing Science 2.0 include:
More
What are your thoughts on Science 2.0?? A ‘yay’ or a ‘nay’ …share with us your thoughts
]]>Mapping Fun
Mapping, mainly through Google earth and Google maps, has been increasing in use. I was first introduced to mapping glorious-ness by my fiance. When we went to Rome last year, he created a Google map highlighting all the Gelato hot spots in Rome. What more can I ask for than a man who not only shares my second love of ice cream, but plans it as key stopping point while we tour Italy? Now, In terms of relevant non-profit mapping, I was moved by 1) Wild Apricot’s recent post about Google Earth outreach, and 2) a SB Reader.
As Wild Apricot shares:
Google Earth and Google Maps let anyone create a custom map — and share it by sending a link, or embed on a web page. Personalized and annotated, even enhanced with photographs and videos, online maps can help to engage your supporters in a way that bare text never can. New features now let you collaborate with others and import geographical data to customize a map.
SocialButterfly reader, Dan, at Tutor Mentor Connections recently shared with me how he and his non-profit are utilizing mapping technolgoy. Over the past six months, Tutor Mentor Connections have developed a library of maps that are intended as tools that leaders use to support the growth of volunteer-based tutor/mentor programs in specific geographic areas in Illinois. I conducted an email interview with Dan which I will feature later this week, but here is a sneak preview:
Why mapping?
“Maps are one form of visual communications. Pictures are worth thousands of words in communicating ideas. Generals use maps to distribute troops in time of war. They do this to make sure they have forces everywhere they are needed. A city could have a telephone directory full of youth program listings, and still not have programs in half of the places where they are needed. Maps can help leaders understand where there are programs, and can be used to help build business/non profit collaborations. They can be used as tools in any leadership strategy.”
I look forward to sharing Dan’s work with you as I think Dan is doing a fantastic job of creating a 1, 2 Punch when it comes to tackling giant issues (i.e. poverty and education) through mapping technology. Crafting data, supported by research, and translating that creatively through meaningful, visual representation.
Others Examples of Non-Profits Mapping
Where to Get Mapping
Tools
Apps
Wrap Up
Mapping is a great visual. However, for the map to be both effective and useful, it must be fueled by great content while also being data-driven. Thought this research document is from 2002, skimming through it shows just how data can be re-constructed to be meaningful and cohesive. However, this is where I believe mashups come into play too.
What are your thoughts on mapping technology?
Photo credit: flickr, dannysullivan
]]>NOTE: PDFs and audio of all keynote presentations are available here.
<– Prof. Stephen Dann was the conference’s Twitter King, providing live coverage of the conference through @WSMC08, and #WSMC08.
Prof. Alan Andreasen gave a closing and optimistic keynote address about the future of social marketing. –>
<– Bill Smith, of AED, discusses the journal Social Marketing Quarterly, calling for more concentration towards social marketing products and services.
This quote was presented by England’s National Social Marketing Centre’s director, Jeff French, who calls all social marketers to unite together and learn from each other in moving the field forward. –>
<– Philip Kotler opened the conference with a keynote about poverty, and how we can apply social marketing to poverty to increase effectiveness and positive change.
Jeff Jordan, M.A., President and Founder of Rescue Social Change, presented his research about Social Branding (which he trademarked), along with 2 case studies about how to use social norming to influence behavior for high-risk adolescents. –>
<– The Purpose Driven Campaign – my master’s thesis that I presented during the poster session! (I also created SocialButterfly, Fly4Change.com pens that were quite popular. =)
Craig Lefebvre, presented an exciting presentation where he “dropped the gauntlet,” and presented the challenge for social marketers to walk the walk, as well as talk the talk when it comes to creating an international social marketing association. Lefebvre announced that he alone has raised a quarter of a million dollars for the project! –>
Other Highlights included: