Tag Archives: tips


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A Look Back: My First Twitter 10

Friend and colleague Jeffrey Levy, in conversation the other day, said he went back to the beginning….of his days on Twitter that is, to see who he first started following. So, I did the same. It caused me to reflect on my own Twitter activity. Therefore, without further ado, my first Twitter 10: (take-aways listed afterwards)

1.    @misslacey123: Lacey is the one who got me on Twitter. We are both Mizzou J-School alums who have re-located to the great DC. She mentioned it one day as her and her colleagues at PBS were starting to explore it. At first, I was a little skeptical. But obviously, Twitter’s functionality grew on me!

2.    @bbravo: I’ve been a long-time fan of Britt’s Have Fun * Do Good blog and last fall joined in with her on the Changebloggers movement. So, I wasn’t too surprised to see that I started following Britt on Twitter from the get-go.

3.    @NetSquared: NetSquared is a great resource for all socially-inclined organizations as they are “remixing the Web for social change through social tools.”

4.    @osocio: This blog was the very first blog that I became a fan of and would read just about every day. Mark and his team do an excellent, excellent job at showcasing social advertising from around the world. Upon discovery of this blog, I talked about it all the time, showed it to my graduate classes, recruited others to check it out. And, this is back when Osocio went by Houtlust!

5.    @TechSoup: TechSoup is a leader when it comes to non-profits and Technology. They and its members are a wealth of resources. When I first joined Twitter, I wanted to connect with the non-profit community. Since then, its expanded into the social change community, which also umbrellas the non-profit community.

6.    @mikekujawski: I saw very early on that Mike was leading the way for social marketing amongst public sector organizations up in Canada and immediately admired his work and became inspired. This is because I could relate. He is a member of the “new wave” of social marketeers who are willing to go the distance for social good. Mike is one of the first, out of many, that I would continue to identify, encourage and admire.

7.    @elliotthoffman–Elliot is an acquaintance from way back in high school. We were both in one of my good friends weddings and we both happen to enjoy technology. Reminded me of take-away #4, to follow-up and reconnect with those you haven’t checked in with lately.

8.    @_FakeSteveJobs–Not quite sure what made me start following FakeSteveJobs, maybe I was hoping, along with others, that maybe, just maybe, it really was the RealSteveJobs. Having been outed and no updates since August 2007, I have now “unfollowed” this account.

9.    @cnnbrk–One of my best friends I made in grad school was a CNN fanatic. She knew any breaking story before the rest of us and in the midst of class would update us with important information. Then, she showed me her secret: CNN email alerts. Becoming quite the fan-atic myself, I found them on Twitter. Given its friendly banter with @aplusk earlier this year, @cnnbrk is continues to stay relevant.

10.  @penguinasana–Megan is the online community manager for TechSoup, so it was a natural decision to follow her given my interest in NetSquared and TechSoup. Admitedly though, I haven’t engaged in as much conversation as I’d like. So, Megan, if you’re listening, I look forward to connecting with you and the TechSoup team more. =)

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This exercise provided me with 4 key take-aways:

1.  Remind yourself. Make sure you go through who you are following and who is following you to remind  you of your friends, potential friends and fellow people who you might have things in common with. Notice I did not say, “Remind yourself of your audience.” Your followers should not be your audience, but more of an active hive that you leave and return to with information, resources, questions, and more.

2.  Double check your stream for active participants. Since some people sign up for Twitter and then never use it or use it just to “push out” information, your list might need a slight refresh.

3.  Evaluate your own use of Twitter. When you first started, you might have been more in an “experimental” phase or started for a different reason than why you currently use Twitter. Looking back at your intial follows/followers can provide some good reflective insight for thought.

4.  Follow-up with people and connect in conversation. At one point you connected. It could be a former colleague, friend or co-worker. If you haven’t chatted it up in a while, get those DM’s and @ replies to work. You never know what new projects they may be working on, new interests you may have in common or opportunities for collaboration that might develop. Plus, life is too short and time is too precious, especially in the social media space.

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What about you? Who were your first First Twitter 10? Did they surprise you? And better yet–do we happen to have any of the same ten in common?

flickr credit: holeymoon

For Twitter Success, Just Add Meaning.

With Dr. Mark Drapeau’s ReadWriteWeb Goverati article yesterday, it seems that the beast is awakening and out of this slumber is arising more Twitter accounts, and thus more friends to meet and conversations to maintain.

As a new Twitter member, one may be wondering a series of questions that I hope this post offers a “quick guide” to successful Twitter use and community, with the key ingredient reiterated at the end.

“What is Twitter?”

Twitter is a micro-blogging social media tool that asks the question, “What are you doing?” Individuals, who have logged in and registered for the free service, answer the question within 140 characters or within multiple updates and then ‘update’ their status. Twitter works by individuals agreeing to ‘follow’ a certain Twitter account. Once following this account, the person then gets the account’s updates. It is a great medium that lends itself to both one-to-one communications, as well as one-to-many communications. In the past six months, Twitter has gone from 600k accounts, to 2.9 million accounts.

“How can I/We use Twitter?”

The list below outlines 13 different functions that both individuals and organizations can use Twitter’s platform to accomplish:

1.    Inquiry Response
2.    Reputation Management
3.    Promotion
4.    Event Planning
5.    Brand Equity
6.    Marketing
7.    Fundraising
8.    Reminders
9.    Emergency and Disaster Response
10.    Provide information, news and tips
11.    Research
12.    Conversation Tracking through Hashtags (i.e. #WAD08, #healthcomm)
13.    Social Networking

“Now what?”

  1. Find YOUR Voice. We all have different perspectives and a variety of experiences, and as I @cdorobek reiterate, we make each other better. Whether your Twitter handle is your real name or a nickname, it doesn’t matter, what matters…is getting started and getting involved.
  2. Add Value. Twitter’s capabilities are great. But for them to stick and for you to get the most out of it, you must find value not just in the technology, but in the conversations and those you connect with. Thus, respond, connect and engage.
  3. Create Meaning. This one stretches beyond Twitter, but into social media strategy in general. So, you create a blog, a wiki, a thingy-maggig, people aren’t going to use it unless it adds meaning to their lives.

“How do I connect?”

  1. For Government folks, check out GovTwit. And, have you signed up for Government 2.0 Camp yet? Are registered on Govloop?
  2. For Health folks, check out this top 100 health Twitter-ers list. (Also, be sure to check out next week’s DC Social Media Club event about Health 2.0 or there’s DC HealthCamp in late February, the Health 2.0 Conference).
  3. For others, check out Twitter packs, Twitter Search and the JustTweetIt directory.

“Where can I learn more?”

  1. Ogilvy’s Twitter Blog Posts Series
  2. Twit Tip Blog by Problogger, (@problogger)
  3. Government Micro-Blogging Information
  4. Twitter Support
  5. Twitter Wiki

In sum, just add meaning. This may seem easier said than done, so I want to help. What are your other Twitter questions? I can already think of a few (tools, metrics, etc.) Feel free to comment, and I will offer more in the comments. Finally, I too am on Twitter: @socialbttrfly. Feel free to follow, and I look forward to creating meaning together.