Tag Archives: solutions

Knowledge + Attitude = Action?

This was the equation at the center of one of Thursday’s New York Times Articles titled: How Understanding the Human Mind Might Save the World from CO2. The article shared insights gained from the Behavior, Energy and Climate Change Conference this past week in Washington D.C., and wouldn’t you know–highlighted social marketing as a potential solution to leading the climate change movement forward.

I believe the main message from the article is best summed up by one of the quotes from researcher Dr. Doug McKenzie-Mohr:

“Social psychologists have now known for four decades that the relationship between people’s attitudes and knowledge and behavior is scant at best,” said McKenzie-Mohr. “Yet campaigns remain heavily focused on brochures, flyers and other means of disseminating information…I could just as easily call this presentation ‘beyond brochures.”

Beyond brochures. Beyond promotion. Beyond. The article elaborated by pointing to research that knowledge and how we feel about something (attitude) do not always line up with action. So what’s the solution? The article, McKenzine-Mohr and the field of social marketing says: look at the barriers to the desired behavior change. Even simpler, look and study behavior. Even better, look at policy.

McKenzie-Mohr is a leader in what is referred to as community-based social marketing. A specific practice of social marketing that works to address sustainable practices such as recycling, waste water reduction, transportation and other green-related challenges.

I’ve been a fan of McKenzie-Mohr’s research since my grad school days as his research is what initially gave me the hope that social marketing can provide a framework to follow and help us discover lasting solutions to some of our world’s greatest problems–beyond those affecting public health. This week I was further inspired that social marketing has wider implications outside of “public health” by Craig Lefebvre’s recent post that applied social marketing to financial literacy and education.

Key Take-Aways:

  1. Social marketing can be applied to world issues beyond just public health such as the environment, financial literacy, poverty and other challenges.
  2. To create “change” or build a movement, look and study behavior change–not your PSA impressions.
  3. Better yet, consider where policy falls into the equation.

flickr photo credit: doozzle

Social Marketing as a Solution

We all like solutions, right? We’ve heard them talked about, seen some of them unfulfilled or seen them not live up to their potential. But all the trials and errors mean that much more when a solution works. I invite you to read Barack Obama’s remarks about the Social Innovation Fund from earlier today.  

The Social Innovation Fund is a proposed solution to identify the most promising, results-oriented non-profit programs and expand their reach throughout the country. The Fund has four main objectives, including:

  • Catalyzing partnerships between the government and nonprofits, businesses and philanthropists to make progres on the President’s policy agenda
  • Indentifying and supporting the rigorous evaluation and scaling of innovative, promising ideas that are transforming communities like, for example, Harlem Children’s Zone, Youth Villages, Nurse-Family Partnership, and Citizen Schools.
  • Support greater civic participation through new media tools
  • Promote national service.

In sum, Pres. Obama is looking for solutions, and he’s looking across the walls and barriers of private, public, non-profit, individual and organizational groups:

“So all of this represents a new kind of partnership between government and the non-profit sector. [love that!] But I can tell you right now, that partnership isn’t complete, and it won’t be successful, without help from the private sector. [even better!] And that’s why I’m glad that there are some deep pockets in the audience here — foundations, corporations, and individuals.  You need to be part of this effort, as well.  And that’s my challenge to the private sector today. Our non-profits can provide the solutions.” [and so can our social marketeers!]

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Thought 1:  What are the evaluative benchmarks for “success” going to be? As, those who are familiar with the debate around libertarian paternalism, this will depend largely on how and WHO defines “success.”

Thought 2:  My second thought and gut-wrenching ask was: Have the people involved in this heard of the solutions that social marketing can offer? In the remarks, Obama references individuals working for great changes, telling of their success. What if these success stories came from social marketeers? What if social marketing was applied to some of the very issues the Social Innovation Fund might examine? My mind is boggling with the possibilites–and solutions!

To Start:  In response to Thought #2, I would like to highlight that social marketing already is, and can be a solution. Yesterday, I finally received my copy of Philip Kotler and Nancy Lee’s book, “Up and Out of Poverty.” This book examines the issue of poverty and all past and current solutions being sought to solve this issue. Then, the authors offer up social marketing as a solution. I can’t give much more than that because I am just about to crack it open myself. But, I have been waiting for this book. Imagine, a series of social marketing books that looks at real issues, BIG issues, and applies social marketing as a solution. Perhaps, there in lies the rub, some food for thought for the Social Innovation Fund committee. Perhaps, if we had an organization or an entity (hint, hint, join the 260+ others who’ve signed the pledge), then we could get some folks to chat.

I’d like to borrow some words from Pres. Obama himself to thank you for all the work you do in helping us clutivate and discover strong solutions:

“I want to thank all of you here today for everything you’re doing to find new solutions to some of our oldest, toughest problems.  I know what you do is not easy.”

flickr photo credit: Seano Beano

Host of the Carnival for Change, this Blogger Neighbor asks, “So What Can I Do?”

Many of us are familiar with the Carnival for Non-Profit Consultants, but has everyone taken notice of the Carnival for Change? It’s a current carnival started by this week’s Blogger Neighbor Karama Neal @ the blog, So What Can I do?

In the Carnival for Change, Karama “explore the web for interesting items relating to social justice, health, education, and opportunity.” To submit posts or to see past carnivals, click here. In the meantime, enjoy learning more about another great addition to the neighborhood!

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Blog Name: So What Can I Do? – The public service weblog promoting ethics in action.

Blog Topics: Posts focus on actions readers can take that make a positive difference in our world. My goal is for readers to recognize that we all are able to contribute to a better society, and be inspired to do so. Mahatma Ghandi’s quote, “Be the change you want to see in the world,” is our mantra.

About the Author: Karama Neal is originally from Little Rock, Arkansas, and am a proud Southerner. I live with my husband and daughter in the Atlanta area.

If you could live on any street, what would that street be named and why?

I’d live at the corner of Justice Drive and Peace Way.

Who would be your dream real-life neighbor?

Octavia Butler. She’s my favorite writer, as her characters remind me that vastly more is possible than most of us believe.

What first prompted you to blog?

The conversations at my dinner parties always turned to the problems in society. My friends and I could go on for hours about what was wrong with the world, but after a while I wanted to focus more on solutions. I decided to create a forum for collecting, disseminating, and discussing all the ways we can make a positive difference in the world. Blogging is the perfect medium for my idea, and in October 2004, I launched So What Can I Do.

If you customized your own license plate, what would it say and why?

“NO XQS” It’s so easy to find reasons not to do what we know is right or good. I try not to let myself do that. Likewise, I encourage my readers (and myself) to act for a better future rather than rationalize the status quo.

What’s your favorite blog post and why?

Sometimes folks think the only way they can contribute to solving the world’s problems is by donating money. Of course, that is not true, and my favorite posts tend to focus on ways almost everyone can give, regardless of how much money they have. Examples include donating blood, tissues, and related items, using cloth napkins, and gaming for change.

What’s one lesson you’ve learned from blogging?

Because the blogosphere is so accessible, the act of blogging makes one particularly accountable for what one writes. I’ve transferred that idea to my professional life, where I’ve become an advocate for open access publishing. Most academic research is published in expensive, hard-to-find journals. Open access publishing puts research papers on the web, where the public (who often funds research) can read, critique, and use it. It’s like blogging for tenure.

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Past Blogger Neighbors Include:

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This continuous weekly series highlights different blogs and their respective bloggers in the blogosphere neighborhood. Following the great Mr. Rogers, who tells us to ‘Get to know your neighbor,’ this series introduces us to our blogger neighbors, making for a more unified, collaborative voice for the social sector. Like to nominate someone or be featured yourself? Contact me @ socialbutterfly4change@gmail.com.


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