Tag Archives: nonprofits

Web 2.0 Wednesday: Building a Field of Dreams

Dream big. When non-profits look at the world of Web 2.0 and begin to learn about all of its possibilities, I think you should dream big. This accomplishes two things:

  1. Can create excitement and a learning culture when presented to staff. If no ‘expert’ knowledge is really held by any, it can bond staff together in that everyone is experiencing a similar learning curve where all inputs and questions are equal and valuable.
  2. Shows that your organization or cause can be limitless and bigger than yourself and your staff. Oftentimes, it brings staff members back to the original purpose of why they are doing what they do by reigniting their passion.

Now, keeping dreaming big in mind, I also empathize with the Non-Profit Tech blogger, Allan Benamer whose post discusses Web 2.0’s barriers to entry in some non-profit worlds. Allan brings up some great points on how a non-profit can approach technology, all technology, and create a culture shift within organizations without the web 2.0 hype.

To share an experience, last summer I was a research consultant for a non-profit organization. This included conducting an e-communications training workshop for all staff, conducting a User-Interface study, gathering relevant case studies, identifying and researching a target audience (Surprise, the millennials), and drafting recommendations for the organizatioan’s e-strategy.

In brief, the whole project was a great success. We purposefully left out a budget section of the recommendations as the chief communications officer and I agreed that a budget section would limit the brainstorming process by placing the focus on what we can and can’t do, rather than bringing the staff together to learn, brainstorm and have fun.

From the experience, the staff as a group, came to the consensus that they were focusing too much on their inputs than their outputs in all their communications and strategy. It may seem like a simple outcome from the project, but it meant great changes for the organization. It brought everyone back under the original purpose of the organization – to help their clients, show how fun doing good can be and to share that with others. Instead of focusing on text bringing in donations and showing how each dollar would be used (which is important) and looking at what the organization could ‘get’ from their donors….they instead made a change. They started to focus on their outputs and what they are offering as a whole.

Now, the organization is changing for the better by the day. These changes include:

  • Updates and additions to their website and e-communications strategy. Some of which include simple presentation changes but others include great uses of Web 2.0.
  • A refreshed staff who is renewed by their passion and greater purpose of the organization.
  • Increased organization internally.
  • More ways for volunteers to get involved.
  • Greater participation and interest in events by the millennial audience.
  • And more!

All in all, yes, technology is great. Yes, Web 2.0 can be fun and helpful. But also:

Dream big. Remember your purpose. And, focus your energy on your outputs and your inputs will follow. (As a quick analogy, if you focused solely on blog traffic, would you get more traffic? Or, if you focused on offering great content, wouldn’t the traffic follow? Think Field of Dreams.)

Do You…Razoo?

Social networking gains momentum everyday. My latest find includes the beta Razoo. Razoo is a New Zealand word for a small coin. Founder J. Sebastian Traeger likes to think that a lot of something small can turn into something great. According to the website:

Razoo is a community united around making a positive difference in the world. Where passion leads to action, and a whole lot of collective good comes from individual contributions.

Razoo is a for-profit online community where members can create profiles, join groups, create groups, post comments, share blogs, support causes and keep updated on new events in the non-profit world. Causes include a full range from saving the ocean to aiding the homeless to international development. In turn, Razoo then donates grant money to the causes who host the most members. I encourage you to check the site out. The best past about the site is that you do not have to be a member to browse.

Razoo has recently been featured in the Washington Post. Both articles come from December 2007:

  1. Social Networking for Social Causes. This article talks about Razoo and other social networking applications that work for the social good.
  2. Social Networking for the Socially Minded. This article provides more background on how the internet start-up began and its history.

Blogging: Finding Magellan in an Identity Crisis

After my last post, I received an email asking how other non-profits or social causes could also use blogging technology for its purposes. Below, I list someways blogging can be used by non-profits as well as some strengths and limitations of the technology.

First Things First

I come with the view that like in the commercial sector, finding an umbrella term to put all non-profit marketing and advertising under is difficult. Research studies have been explored, textbooks written, debates held and still universal definitions are lacking. Some used to think a few years back the IMC, Integrated Marketing Communications would be the end-all classification system for advertising. Yet, this debate still continues. Do we put public relations under this? Why the term marketing? Where does viral belong? etc.

Therefore, just like the commercial advertising arena suffers from an identity crisis, so does the community of non-profit/health communications/social causes/etc. Though, I might classify many of these as social marketing. But then, where do we put corporate social responsibility or cause marketing? (These both have profit aims…) So, yikes! Is there overlap? Is overlap the right word? What are we to do? The questions and debates continue. In discussing these terms and looking at definitions, I am going to offer up that is depends largely on your end objective. I agree there’s more to this debate, but for practical considerations (and when looking to use blogging technology) I say, first determine your end objective to decide if, and what type, of blogging is right for you.

Examples of Blogging Being Used by Non-Profits:

Citizen’s League in Minnesota. They have two blogs. One that is updated with public policy news, trends and updates. The other who is from the point of view of a person which has similar content, but the first person point of view adds relevance and personalizes the stories.

Children Matter. A Christian non-profit ministry who uses a blog for its message.

Strengths of Blogging

1. A blog can provide an outlet for stories to be told regarding the issue or project. This can also be created as a way to get more involved and to increase participation. It can also make the message for personal and relevant. Interplast has their volunteers upload information and share stories about their experiences regarding their work site.

2. Helps build an online community. This includes expanding your traditional media lists to include other bloggers, online social networks, websites and more.

3. Blogging has no geographic limitations unlike a lot of traditional media (tv, radio, magazine, newspapers).

4. Requires small tangible finances. But, may require more employee/volunteer hours and time to manage.

5. Can boost media coverage by expanding your traditional media list to include fellow bloggers, social networks, online communities, websites and more.

6. Put your already-drafted press releases to good work by setting up an RSS feed on your blog to provide up-to-date news about your organization. this allows others to know what the organization is up to, gives those interested more information to talk about and can increase your media coverage.

7. Provide information and resources via a blog. A blog is one way to provide the same information you could on a website or brochure, but in an interactive, fun, and personal manner. For example, instead of telling what the participants do throughout the year. Have the voice of your blog be told through the ‘Volunteer Sarah’ and give it a diary feel.

8. From your blog, you can also provide information on how to get involved, donate, volunteer, and participate. This could include a sign-up page for the weekly email blasts.

9. Blogs also are a way to track, organize and build a resource for an organization/cause. If it comes time to write a report, you can search your blog for all relevant information regarding ‘XYZ’ and poof- you have all the information you need already written.

10. Use a blog as your organization’s website.

11. For good feedback, use your blog as a sounding board or discussion forum. Also, blog stats and analytics could help you find more target audiences interested in your cause.

12. Add your blog to the Nonprofit Blog Exchange using this form to automatically get plugged into an online community and to increase traffic.

Limits of Blogging

1. If you use a free service (blogger, wordpress, etc.), sometimes you are limited with the type of content you can post. Examples including: limitations for customizing options including how you organize content or the design unless you have someone with the expertise to do so, or upgrade your blog service.

2. The domain name can be tricky. Unless you want to purchase a domain, your domain name will (usually) include the blog service you are using. However, domains can be purchased for something like $10/year. This blog also provide many helpful tips and resources for creating your own domain.

3. Must provide quality information at a consistent rate.

More Sources

Should Your Non-Profit Launch a Blog?

10 Ways Nonprofits Can Use blogging

Have Fun * Do Good

Blogs for Non-Profit Orgs

5 Tips to Starting a New Blog

The Gift of Giving

As a girl, I tend to want to give and receive gifts that are personal, meaningful and memory making. Thus, I wanted to highlight some ways to give the literal gift of ‘giving’ this holiday season. (And, judging on my google search of ‘gift of giving,’ many others are feelin’ the same way.) Here are some ideas on giving this season (in no particular order):

1. Make it Fun. Dig celebrity gossip and also enjoy doing good? DO Something magazines lists the Top 11 of ‘Celebs Gone Good’ ideas to donate. Items range from supporting Brad Pitt’s initiative to rebuild a green New Orleans to celebrity auction items to real-life social and environmental issue-focused documentaries and DVDs (Sicko, Blood Diamond, Hotel Rwanda, etc.)

2. Give time, Volunteer! Go to VolunteerMatch, an internet service that allows you to type in your zipcode and bippity, boppity…boom! a list of places needing volunteers appears right before your eyes. Not only can volunteers find places to serve, but non-profits can also place listings for the type of volunteers they need.

3. Go local. Contact your local community center or school and help locate families or communities in need. My family and I, along with a group of friends, took a single-working mother and her two children shopping, so they could feel empowered in providing a Christmas for each other. Needless to say, it was a greater gift for my parents and I that this family welcomed us, and allowed us to spend an evening with their family. Giving doesn’t have to be to a grand, official non-profit or cause, there are those in every community who could use some holiday kindness. And though it may take more time or perseverance than writing a check, the rewards and memory are more than words can define.

One man, reflects on his view of giving:

“Happiness comes from giving, not getting. If we try hard to bring happiness to others, we cannot stop it from coming to us also. To get joy, we must give it, and to keep joy, we must scatter it.” – John Templeton

Happy holidays this wonderful season!

Invisible Children: From Grassroots to Mega Movement

You may have heard of Invisible Children. And no, this is nothing from a science-fiction movie.

Movement Image

Invisible Children is a non-profit that benefits children in war-torn Uganda. It began as a grassroots efforts in 2003 when 3 college students set off on an adventure to Uganda. With only a video camera to document their travels, they discovered a 17-year war they had never heard of where children were being forced to be child soldiers.

Their biggest observation was witnessing hundreds of children marching every night, miles upon miles, from their homes in the country to Gulu in hopes of avoiding being forced into the LRA (Lord’s Resistance Army). The children shared their stories with the students about their nightly commute and the struggles they face everyday. What came through clear, was that the children wanted more education.

Upon witnessing what they did, the students turned their videos into a documentary and showed it to anyone and everyone. The movement grew into the Global Night Commute , where Americans all over the country walked miles to sleep outside within their own cities, hoping for others to notice the situation in Uganda.

Since the Global Commute, Invisible Children’s movement has grown…a lot. Currently, it has a fully developed website, a visible child scholarship program, a bracelet campaign, Invisible Children Campus Movie Tour bus, teacher exchange program, internships, a world tour and more. For more information on the war or the movement, I highly recommend visiting and browsing the site.

I mention it here for three reasons:

1) I think it’s a great example of how a grassroots movement can go from a few individuals to an international movement…and how a good story, enhanced by media capabilities can be powerful beyond words.

2) I wanted to highlight how collaboration can lead to a more effective campaign and cause. This movement was begun by college students by has even hit the steps of Washington by gaining the interests of the media, policy makers, world leaders, government officials, special interest groups, partnering NGOs and more.

3) I wanted to emphasis the great use of capitalizing on your target and interested audiences. This movement begun by showing the movie at house parties and on college campuses, working to gain that one-on-one interaction combined with powerful stories and powerful media. Also, by targeting college campuses first (especially with Generation M), it made for a strong network to grow the movement. And, for great resources (students) to tap into to also promote the cause – they still believe that anything is possible, have more flexible schedules, want to feel like they matter, want to be the change in the world, have the technology know how, have some education and many other useful attributes…and with Invisible Children working to aide the children of Uganda…this is an audience college students can more closely relate towards, and as history shows, turned out quite successful.

Bravo.

(You can watch the original Invisible Children video here.)