Tag Archives: corporate social responsibility

Tonight: Live Chat About Empathy, CSR, American Idol and More

Quick note: Tonight is our Read4Change Book Club chat via Twitter at 8pm EST. To join us, just follow @read4change or follow the hashtag #read4change.

Book: Wired to Care

Special Guest: Co-Author Pete Mortenson

Topic: Empathy + CSR as an Approach to Change

From Chase Bank to Pepsi to now–American Idol, many are integrating social media into their corporate social responsibility and/or their cause marketing efforts. Join us to discus what’s working and what’s needed–could it be more empathy? Co-author Pete Mortenson joins us to share his insights and the lessons gained from the concept of empathy.

FYI: During our chat, American Idol will be highlighting its latest cause initiative with Idol’s Kris Allen and the UN Foundation in Haiti. Thus, it’s a book club and a watch party all in one. (#UNFIdol) Hope you can join in on the fun!

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Piqued your interest? Learn more about the Read4Change Book Club –including future topics and books.

The Social Round-Up

I’ve called these round-ups by different names, but the concept is the same–share some of the recent links, resources and info I’ve been reading about social change, social marketing and social media. Now that I’ve finally switched my RSS reader from Bloglines to Google Reader, I find myself there a lot more–even more so than Twitter (gasp). Thus, let’s get on with the show.

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Social Change

  • Industry Forecast: Philanthropy and Social Investing: Blueprint 2010–The great Lucy Bernholz, through her company Blueprint Research & Design and in partnership with Stanford’s Social Innovation Review, recently released “the first ever independent annual industry analysis for philanthropy and social investing.” According to readers, the forecast is full of insights and revelations regarding the business of giving.
  • What the World Needs Now–This is a bit of a softer piece, but Mitch Joel of Six Pixels Apart does a great job of inspiring by listing eight areas we should be focusing on and thinking about as we work to change our world for the better. Note: The first item he mentions is that the world needs a “mindshift” — and then points to the happenings in behavioral economics for added insight.
  • 5 Ideas Worth Spreading from TED–Nathaniel Whittemore of Change.org’s Social Entrepreneurship Blog is the envy of us all as he got to attend the TED 2010 Conference. If you want to do social change, look at what some of the top thinkers of our time are doing, why they are doing it and how it may influence your own work. From this list, the one that stood out to me was the idea that we need to change our relationship with food. Another, was how Nathaniel describes the moment when Bill Gates spent 18 full minutes publicly sharing his views on climate change.

Social Marketing

  • Design Thinking and Behavior Change: The term “design thinking” is everywhere–is anyone else noticing this? So, it comes to no surprise that design thinking meets behavior change thanks to social marketeer Craig Lefebvre who recently put together this helpful 17-slide presentation. Skimming through it alone will get the juices flowing about how disciplines can criss-cross, leading to effective change.
  • Authenticity in Corporate Social Responsibility–I know, you’re thinking “CSR is not social marketing.” And you’re right–Social marketing is bigger. However, I include it here because I see CSR as a rising opportunity for social marketing, and Geoff touches on the reason why–authenticity. More companies want to be more intentional and take CSR from something to throw money at to a sustainable, organization-centric value that has impact. Yes, I know “it depends,” but we’ve been keeping the treasures of social marketing in the realms of “just health” for too long. Why couldn’t we take the framework of social marketing and the lessons we’ve learned and apply it to CSR? We can. If it helps, don’t call it CSR. Instead, think of it as more people wanting to do business better.

Social Media and Communications

  • 5 Terms that Signify the Future of Mobile Marketing–Ogilvy PR’s Rohit Bhargava shares the five concepts that he thinks will move mobile forward in 2010.
  • Buzz vs. Facebook vs. MySpace vs Twitter–Jeremiah Owyang does it again and offers a strong breakdown of these four platforms. It’s the perfect chart that you can pass along to colleagues who want quick yet extensive information on how these platforms relate.
  • Can E-Readers and Tablets Save the News?–Not only does this article feature a Missouri J-School Professor (woot-woot!), but the article is deeper than the title suggests. At the heart of it, it talks about online content and digital publishing. Being an e-book reader myself and seeing the expanding number of communication platforms (hello Google Buzz), this article is worth the time to take in and meditate on the value of content and the future role of content vetting and control (via consumers, publishers or media producers).

What about you? What good info have you read lately? Please provide the link in the comments so we can all check it out. Also–if you’re in love with your Google Reader like me, here’s my public profile. Let’s connect.

flickr credit: Benimoto

One Word of Advice for Voters of Pepsi’s Refresh Project

Sustainability. In a fast-paced, 140-character world, short term and one-hit wonder thinking is rampant. But when it comes to making a difference and solving the great problems of our times, we need to be thinking for the long-term. This is why I hope the voters of Pepsi’s Refresh Everything Project will keep the concept of sustainability top-of-mind.

Let me first say that I applaud Pepsi’s jump into social good–and I hope more groups follow their lead. Perhaps if more did, then we’d have more case studies, a deeper set of lessons learned and more refined best practices. In a sense, we’d have more to talk about. This post is not for the folks at Pepsi. Rather, it’s aimed at the people who are engaging in Pepsi’s Refresh Everything Project.

For those not familiar, Pepsi is foregoing its Superbowl Ads and instead, engaging in a social good experiment. Pepsi will award a total of $20 million in grants over the course of the year. Who will receive the grants? That’s for you, me and everyone else to decide by voting–and a big reason why I hope, each voter, keeps in mind the concept of sustainability when reviewing the proposed projects. (More on how the project works.)

When reviewing the proposals, a thought kept pulsing, growing bigger and bigger inside me. Pepsi is awarding $20 million dollars in resources–but what if you had $20 million dollars or your organization did–how would you allocate those resource and why?

Sure–Recruiting people to help clean the highways is great–but what if we knew of a way to make it where people didn’t litter in the first place?

Sure–It’s great to offer a summer camp to kids to teach them to better appreciate the earth, but how can we scale this to reach more children in more places?

Sure–It’s great to find ways to get people up and moving. But, there are so many good people working to achieve this already. What strategies do they find working? Let’s invest there.

The Pepsi Refresh Project is a great initiative, but it’s just a start. I expect (and hope) we’ll start to see more of it. I also agree with Beth Kanter that, with crowdsourcing efforts, this is where having a key group of content experts involved is key. But, to me, the biggest take-away is that we, as a community, need to be thinking more strategically with our resources–this is why I love social marketing. It addresses both the short-term and the long-term. It looks at advocacy as well as promotion and a wide range of other various tools. It thinks both upstream and downstream. In other words, it offers a framework for us to create sustainable programs, products and services that truly can make a lasting change and a better world.

Thus, to all you voters, when reviewing, please keep in mind the idea of sustainability. What’s going to make the biggest difference for the amount of effort, resources and time?

What about you–what advice do you have either to Pepsi or to the fellow voters?