SocialButterfly

Quote of the Week: A Call for More Marketing

Monday, March 1st, 2010 | Quote of the Week | 2 Comments

I’m going to try out something new called the “Quote of the Week.” To kick-off this new series, I’m starting with the best, Beth Kanter.

In Beth’s recent blog post, one of the questions she asks us is: “Can solving complex social problems be done by popular vote?” In explaining her stance on this question, Beth shares:

“Let me say this. If brands want to be authentic in their social media for social good effort, they need a fusion approach that balances marketing with social change. I think there is a hybrid option for crowd sourcing–and that there is a need for expertise.”

You need to fuse marketing with social change. This is exactly what social marketing does, and as I wrote last month, I also agree that authenticity will be key in growing organizations for the future. I love that the wealth of social marketing is beginning to reach beyond the world of public health and further into the realm of social change. I’m right there with you Beth–thank you!

How about you–What role do you think marketing has when it comes to social change?

Tags: authenticity, beth kanter, crowd sourcing, expertise, Marketing, Quote of the Week, social change, social media for social good, social problems

The Social Round-Up

Thursday, February 18th, 2010 | The Bulletin | No Comments

I’ve called these round-ups by different names, but the concept is the same–share some of the recent links, resources and info I’ve been reading about social change, social marketing and social media. Now that I’ve finally switched my RSS reader from Bloglines to Google Reader, I find myself there a lot more–even more so than Twitter (gasp). Thus, let’s get on with the show.

******

Social Change

• Industry Forecast: Philanthropy and Social Investing: Blueprint 2010–The great Lucy Bernholz, through her company Blueprint Research & Design and in partnership with Stanford’s Social Innovation Review, recently released “the first ever independent annual industry analysis for philanthropy and social investing.” According to readers, the forecast is full of insights and revelations regarding the business of giving.
• What the World Needs Now–This is a bit of a softer piece, but Mitch Joel of Six Pixels Apart does a great job of inspiring by listing eight areas we should be focusing on and thinking about as we work to change our world for the better. Note: The first item he mentions is that the world needs a “mindshift” — and then points to the happenings in behavioral economics for added insight.
• 5 Ideas Worth Spreading from TED–Nathaniel Whittemore of Change.org’s Social Entrepreneurship Blog is the envy of us all as he got to attend the TED 2010 Conference. If you want to do social change, look at what some of the top thinkers of our time are doing, why they are doing it and how it may influence your own work. From this list, the one that stood out to me was the idea that we need to change our relationship with food. Another, was how Nathaniel describes the moment when Bill Gates spent 18 full minutes publicly sharing his views on climate change.

Social Marketing

• Design Thinking and Behavior Change: The term “design thinking” is everywhere–is anyone else noticing this? So, it comes to no surprise that design thinking meets behavior change thanks to social marketeer Craig Lefebvre who recently put together this helpful 17-slide presentation. Skimming through it alone will get the juices flowing about how disciplines can criss-cross, leading to effective change.
• Authenticity in Corporate Social Responsibility–I know, you’re thinking “CSR is not social marketing.” And you’re right–Social marketing is bigger. However, I include it here because I see CSR as a rising opportunity for social marketing, and Geoff touches on the reason why–authenticity. More companies want to be more intentional and take CSR from something to throw money at to a sustainable, organization-centric value that has impact. Yes, I know “it depends,” but we’ve been keeping the treasures of social marketing in the realms of “just health” for too long. Why couldn’t we take the framework of social marketing and the lessons we’ve learned and apply it to CSR? We can. If it helps, don’t call it CSR. Instead, think of it as more people wanting to do business better.

Social Media and Communications

• 5 Terms that Signify the Future of Mobile Marketing–Ogilvy PR’s Rohit Bhargava shares the five concepts that he thinks will move mobile forward in 2010.
• Buzz vs. Facebook vs. MySpace vs Twitter–Jeremiah Owyang does it again and offers a strong breakdown of these four platforms. It’s the perfect chart that you can pass along to colleagues who want quick yet extensive information on how these platforms relate.
• Can E-Readers and Tablets Save the News?–Not only does this article feature a Missouri J-School Professor (woot-woot!), but the article is deeper than the title suggests. At the heart of it, it talks about online content and digital publishing. Being an e-book reader myself and seeing the expanding number of communication platforms (hello Google Buzz), this article is worth the time to take in and meditate on the value of content and the future role of content vetting and control (via consumers, publishers or media producers).

What about you? What good info have you read lately? Please provide the link in the comments so we can all check it out. Also–if you’re in love with your Google Reader like me, here’s my public profile. Let’s connect.

flickr credit: Benimoto

Tags: authenticity, behavior, buzz, corporate social responsibility, CSR, design thinking, E-Readers, facebook, Google Reader, Mobile Marketing, philanthropy, RSS, RSS reader, social change, social communications, social investing, Social Marketing, Social Media, social platforms, Tablets, TED, twitter

The Pollyanna Principles for Social Change

Sunday, January 24th, 2010 | Changeblogging: NP, activism, social change +, Social Marketing | 3 Comments

Have you ever been frustrated about the impact of your efforts? I have–even when we’ve been successful, if not especially then.

For example, you may reach the number of donors you set out to reach, but still feel disconnected. You could have a bigger list of e-newsletter subscribers, but still question if what you’re doing is achieving the change you want. You can change the life of one person and wonder how you can change the life of another.

This is why I turned to social marketing. Social marketing is something you address, plan and implement at the strategic level. If you are considering how social marketing applies during materials development or media placement, you’ve missed the boat and instead are floating on driftwood. We need to think bigger and longer.

This weekend, I found someone online who I feel understands where I’m coming from: Hildy Gottlieb. After about five years of consulting, Hildy and her partner felt frustrated. They saw themselves doing great work and achieving the mission set before them, but then noticing their work wasn’t aiming for extraordinary community change.  She explains best in the video below (minutes 4-6 is where it hit home with me, as I feel social marketing can help create the change she describes).

If you are working on community-based change or social change in general, Hildy outlines six Pollyanna Principles to guide your efforts:

The Ends

1. We accomplish what we hold ourselves accountable for.
2. Each and every one of us is creating the future, every day, whether we do so consciously or not.

The Means

1. Everyone and everything is interconnected interdependent, whether we acknowledge that or not.
2. “Being the change we want to see” means walking the talk of our values.
3. Strengths build upon our strengths, not our weaknesses.
4. Individuals will go where systems lead them.

I like these principles because they aren’t media focused–they are value focused. What about you–can you relate to the frustration Hildy or I describe?

Bonus: If community-based change interests you, I recommend looking up the name Doug McKenzie-Mohr.

flickr photo credit: khoraxis

Tags: frustration, good, Hildy Gottlieb, non-profit, Pollyanna Principles, social change, social good, Social Marketing, strategy, value, value thinking

Oh! The Places We’ll Go

Monday, January 18th, 2010 | Changeblogging: NP, activism, social change +, Conferences and Events | No Comments

In case you haven’t heard, 2010 is going to be big–HUGE. Full of wonder, discovery, ideas and action. If you are looking to stretch your horizons this year, I’ve recently updated the “Events” tab up above just for you.

This page offers a listing of 40+ interesting conferences, events, observances and programs to keep you up to date in the world of social marketing and related areas of social change, social innovation, non-profits, and tech. From events like the World Economic Forum, to conferences like the 20th Anniversary of the Social Marketing in Public Health Conference to observances like World Day of Social Justice and Twitter chats like #4change, #hcsm, #SocEntChat and more–it’s shaping to be a powerful year.

The calendar will be continuously updated as the year goes on, so check back often as we have “Watch List” including the NIH mHealth Conference, Mobile Tech 4 Social Change and others. Oh the places we will go in 2010–may we enjoy the ride!

flickr photo credit: ForestForTrees

Tags: 2010, calendar, change, conferences, events, good, leadership, mobile, networking, observance, Public Health, social, social change, social good, social innovation, Twitter chat

To Make a Difference, Must You Choose?

Wednesday, December 30th, 2009 | Blog Talk, SocialButterfly | 8 Comments

Life is full of choices–some more important than others. I started this post about four months ago, and the question remains unanswered for me, so I greatly appreciate your insights.

To make a difference or to bring about the illusive and often intangible “change” …must we choose? What I mean is this: In the non-profit and social change arena, must you choose a cause to rally behind and make your life’s work to make an impact? I use to think no. Now, I’m not so sure.

Beginnings

When I first started blogging I was an anonymous blogger. I wasn’t sure how it would be taken by potential employers and colleagues. I later revealed my identify. However–I’ve never quite fully stated in public certain causes I support or the specific “change” that gets me motivated. In our space, must we? Should we?

I don’t need to tell you that the line between professional and personal is blurring. I use to think we had to stay middle of the road when it came to personal matters–I thought this was the better route to go. After all, you don’t see companies or employees advocating for the causes they care about or beliefs they believe in….or do you?

Shifts

I think the pendulum is swinging. More and more, people and organizations are taking a stand. I think, in the future, part of what will make you credible and a force to be reckoned with, is what motivates you and where you take your stand. Remember that quote we were told as kids as we worked to understand our world:

Do not follow where the path may lead. Go, instead, where there is no path and leave a trail.

We all have influence. Why is it–that we as people or bloggers or even companies are afraid to exercise it towards the very things we care most about? Fear is powerful–and it can occur within a person or within an organization. Sometimes, we may not even recognize the role of fear as it may be built in systems and processes we may have little control over. Good news: fear can be squashed and new solutions and innovations can light the way. We should leave more trails, rather than report each others foot steps as a pack hovering together for warmth. Am I off here?

For instance, I’m a Christian. There, I said it. Does that change things? Let’s talk about it because I’m tired of not talking about it. How come many of us don’t talk about the things that motivate us to get where we are and push us to do our work? What gave me the courage to finally publish this post is that I know I’m not alone in pondering these questions. Thank you to people like Rosetta Thurman and Alex Steed. Read their posts.

Making a Difference

If this is the goal, what does this mean? This is where my hangup is. I feel like we’d all answer this question differently. In terms of my cause-reporting on SocialButterfly, you could say I’m a bit of a generalist with a heavy leaning towards public health. But what about cause-doing? One word comes to mind:

FOCUS.

People who are successful are great at being able to focus. Lately, I’ve been thinking a lot about verticalization–thanks to friend Geoff Livingston. In the non-profit, government, and even the public health worlds, each has its verticals. As we’ve matured, more areas of focus have evolved within the realms of “non-profit” and “social change.”  I have friends who are passionate about alleviating teenage homelessness. Friends who are persistent in the drive to address climate change. Friends who persevere to find new ways of doing business. Friends who are focused.

In the past, I focused on giving the Hispanic community a voice in Mid-Missouri and got involved in immigration issues. Then I focused on spreading awareness about multiple sclerosis and raising funds for multiple sclerosis research. In four years, I got to be a part of raising over $325k for multiple sclerosis through event planning and grassroots efforts.

Then, to be honest, I avoided “choosing” and this is why. I discovered social marketing–and focused on it because to create change and have an impact, you need to learn behavior changing skills and knowledge. You need to be a student of the evolving strategies, research and tools. This is why social marketing is appealing to me–because it provides a framework to go about influencing change, whether you are passionate about combating human trafficking, decrease drug abuse, ending poverty, eliminating HIV/AIDS, address climate change, increasing the country’s health or wanting to increase the rate people in your school wear seat belts–social marketing can light the way. Now, my focus is social marketing. I firmly believe that the process of social marketing can help address many of the battles we face. Yet I’m torn.

Bothered

The more I think about it, the more I’m bothered. Being bothered is good because it shakes you up and makes you question, think and go deeper. Thus, I ask you: to make a difference, must I (or you) choose one cause–one organization–or one group of people–to champion?

flickr credit: angrytoast

Tags: Alex Steed, career, career path, champion, change, Christian, Christianity, courage, discovery, fear, focus, friends, future, motivation, nonprofit, questions, Rosetta Thurman, social change, Social Marketing, thought

Nuggets of Social Change–Round 2

Monday, December 21st, 2009 | Changeblogging: NP, activism, social change +, The Bulletin | 1 Comment

Perhaps it’s the time of year, but has anyone else noticed that more people are churning out more good content? Many different items I come across deserve its own post, however, then it’s on to the next good nugget I find. Thus, I’m going to do these round-ups every once and awhile as I don’t want you to miss out on all the good information.

• Have a cause or issue that you’re passionate about? If so, you will love this article by Michael Silberman on the Huffington Post. In it, Michael shares lessons learned when it comes to digital organizing from the 350 days movement–what he terms the “most widespread day of political action in history.” I personally like how Michael emphasizes the importance of mission over technology, and how he creatively shows the importance of creative storytelling by effectively telling the 350 days story to us.
• Are you or your clients curious about the latest and great in customer relationship management models? Web Strategist Jeremiah Owyang recently wrote up an in-depth post that gives an overview of 31 different CRM companies that are worth a look through.
• Recently, I touched upon how online contests and competitions were growing in popularity–seems it’s still growing. Pepsi recently announced that they were going to fore go Superbowl ads, and instead, create a micro-site slash giving competition called the “Pepsi Refresh Project.” Beth Kanter shared her thoughts about Pepsi’s move following the Chase Bank fund-raising issue as well.
• Twitter is the Oxford Dictionary’s 2009 Word of the Year. However, another contender could have been the word innovation. Look at Time Magazine’s list of the “Top 50 Inventions of 2009″. Or, check out Popular Mechanics list of “The Best 50 Inventions in the Past 50 Years.” (Guess Santa isn’t the only one making his list and checking it twice this time of year.)
• Social marketeers: Are you looking to connect with colleagues? Try one of these three upcoming social marketing conferences summed up nicely by Craig Lefebvre. A conference of sorts that I also look forward to debuting is BIBA, presented by Peter Corbett’s iStrategy Labs. BIBA looks to gather big minds with big ideas to make big actions.
• Because it’s worth mentioning again, did you get a chance to read Philip Kotler’s and Nancy Lee’s article in Stanford’s Innovation Review about Corporate Social Marketing?

A Social Shoutout

Not only are good news items coming up, but I’ve also expanded my RSS reader with some blogs I encourage you to get to know:

Social Herder: If you don’t know Will Robinson, you might want to. Will writes on all things social entrepreneurship, non-profits and general do-goodery. You can catch Will at his blog, on Twitter, or at his current gig with Ogilvy PR.

Justice for All: If you are interested in a mash-up of human rights, social enterprise, democracy and law, then you’ll appreciate the enthusiasm of Northwestern senior Akhila Koliset. Not only do I share an interest in advocating human rights with Akhila, but I continue to be inspired by her passion and the voice with which she writes. You can tell she loves to be inspired as much as she is inspiring–just check out her reading list!

What We Give: You’ve probably heard of this one, but if not, you should. Larry Blumenthal is the director of social media strategy at the Robert Wood Johnson Foundation, and adds much value back to the marketplace through both his blog and on his Twitter stream where he talks about how social media is changing philanthropy.

What about you? Any newly discovered blogs or colleagues you’d like to give a social shoutout to?

PS: Often, these “nuggets” are shared sooner through my Twitter account. If you’re on Twitter, let’s connect @socialbttrfly.

Tags: action, BIBA, conference, customer relationship management, events, good, ideas, information, innovation, inspiration, inventions, Justice for All, movement, news, online organizing, Pepsi, Peter Corbett, social, social change, social good, Social Marketing, SocialHerder, twitter, What We Give

Four Phases of Online Social Change

Wednesday, December 9th, 2009 | Changeblogging: NP, activism, social change +, Social Media | 3 Comments

You may agree or disagree with me on this, so I encourage your thoughts as I’m transcribing some of my own observations into the online social change field. These observations boil down to four “phases” of online social change that I think reflect our maturity into using social media tools to meet our organization’s aims:

1. Awareness Building
2. Fundraising
3. Contests and Competitions for Change
4. Advocacy

In the beginning, I feel many tools were leveraged as awareness-building mechanisms. From the initial launch of Causes to recruiting fans, followers and friends, many tools were initially set out to further awareness-building of an organization.

Then, I felt like the tools and our use of them matured as we discovered ways to leverage the tools into dollars–from Twestival to Tweetsgiving to Goodsearch. Even Causes adapted and identified birthdays as a way to increase micro-donations. You could say that online fundraising in and of itself has seen a phased formation and continues to evolve. See Beth’s Kanter’s recent post: 5 Social Media Fundraising Trends for 2009.

Then, enter the behemouths–contests and competitions like “America’s Giving Challenge,” hosted by the Case Foundation entered in the next rendition. You could say this ties into a more advanced type of fundraising, but I felt like it deserved to be on its own. As, I don’t yet think this area has been “tapped out” and neither do organizations according to Andre Blackman who interviewed the Robert Wood Johnson Foundation who uses contests and competitions to further public health innovation.

However, where I feel we are still in our infancy is with online advocacy for social change. It’s starting to creep up–just look at LiveEarth’s 2009 campaign “Love, the Climate” where people were encouraged to write love letters to office holders who worked to prevent climate change or the “Be a Voice for Darfur” movement which utilized activist and blogger toolkits to further realize the campaign’s objectives. Even act.ly provided a way for people to create and spread petitions with a call to action via Twitter.

Like I said, I think advocacy is where we have the most potential to further expand. I could be biased based on my government and citizen engagement day-job type of work–but I think there’s more ways we can get involved, as citizens, in decision making and peace keeping in our local, state and Federal governments–even internationally. What about you? Where do you think we have the most room to grow and what do you predict as being phase 5? Perhaps, partnerships and collaborations might be a phase five as we see how online and social media open up new doors of opportunity across organization firewalls. Or, another phase 5 might be storytelling–as more of these functions become interwoven and organizations get better at telling their story.

What do you think?

flickr credit: flatfield

Tags: advocacy, America's Giving Challenge, awareness, awareness-building, Be a Voice for Darfur, causes, change, competition, contest, contest for change, fundraising, good, Goodsearch, innovation, Live Earth, maturirty, online media, opportunity, phases, Public Health, social, social change, social good, Social Media, Tweetsgiving, Twestival

Some Golden Nuggets of Social Change

Sunday, November 29th, 2009 | Blog Talk | 6 Comments

In between turkey and tweeting, I caught up on some of my online do-gooders, as well as explored and discovered new (and highly valuable) minds who are doing good. Thus, this post is filled with some true golden nuggets of social change. Enjoy!

• Find new friends in this list of the top 100 Social Entreprenuership Tweeple to follow, put together by @socialedge, a program of the Skoll Foundation. What I love most, is that this post also gives you a great listing of hashtags and what their purpose is as well.
• Speaking of @socialedge, I discovered that they host weekly live discussion around numerous social change topics, including this one: What works in social change? Feel free to give input based on your knowledge and experiences–I did.
• Can prevention PROSPER? Read up on this prevention program–backed by the CDC, NIDA and the Annie E. Casey Foundation–whose trial shows a $10 payback on every $1 invested. Now, it’s getting ready to go national.
• Going to be in D.C. on February 12? If so, you may be able to catch the Non-Profit 2.0 Conference organized by Geoff Livingston, Shireen Mitchel, and Allysin Kapin.
• Even though I did my own research on millennials for a project I did for Special Olympics Missouri, it’s always good to see what others found out as well.  Those at Millennial Marketing put together a FREE e-book titled “Marketing to Millennials.”
• On someone’s Twitter list and you don’t want to be? Read up on how to opt-out of someone else’s list through this back door trick.
• Have some doubters in your presence? Share Valerie Maltoni’s free e-book, Twittertales, a collection of Twitter success stories.
• Seeing the time of giving is upon us, check out this article on Barron’s that lists the Top 25 Philanthropists.
• Keeping with the giving theme, did you know you could start a fundraiser with wine? Find your favorite charity or rally friends around one–and buy some wine in support of it. I discovered this while doing my own holiday shopping, so I wanted to share the idea with others. Think goodsearch–just with wine.

People Doing It Right (hat tip to Chris Brogan)

• Health Populi. Written by Jane Sarasohn-Kahn, I find just about every single post of hers helpful, thought-provoking and insightful. Lately, it’s become a blog staple–the kind that you can’t wait to read when you see there’s a new post in your RSS reader.
• Prevention in Action. With its focus on prevention and research–how can you not be a fan of this organization’s news content? They are writing about topics not everyone writes about, pulling evidence, timely events and research together in a way that gets the mind ticking.
• 501derful.org. We all already know he’s doing it right seeing as David Neff won AMA’s Non-Profit Marketer of the Year award. But with Neff’s recent announcement that has left the American Cancer Society to pursue his next big adventure, I’ve been staying tuned to his blog ever more closely as I admire his leadership and courage to follow his passion of Lights. Camera. Help.

What about you? What golden nuggets did you discover over the holiday?

flickr photo credit: Curtis Gregory Perry

Tags: Annie E. Casey Foundation, David Neff, discovery, good, Health Populi, holiday, inspiration, knowledge, Millennials, non-profit, philanthropists, philanthropy, prevention, Prevention in Action, Skoll Foundation, social change, Social Edge, social entreprenuer, social entreprenuership, Twittertales

The Next #read4change Book is…

Monday, November 23rd, 2009 | #read4change | 2 Comments

You voted, and now, Actions Speak Loudest by Robert McKinnon will be our next #read4change book. I feel it’s quite timely considering my post last week about knowledge, attitudes and actions.

Actions Speak Loudest is a compilation of some of today’s greatest doers like Jimmy Carter, Queen Noor, Mia Hamm, Joe Torre and others who are everyday American heroes that make a difference. Together, they look at thirty-two issues, ranging from childhood obesity to climate change, that are critical to the well-being of the next generation–while also providing ideas and ways to take action. All funds raised from sales of the book go back to the causes and organizations featured within its pages.

BONUS: Robert McKinnon will join our #read4change chat. Stay tuned for time and date.

Feeling lost and wondering what the heck #read4change is?

In September 2009, with some inspiration and a desire to create deeper connections with the talented online community, SB launched “read4change,” an online social change book club–where anyone can participate.

Using the Twitter account @read4change and the hashtag #read4change–do gooders, social changers, nonprofiteers and the like gather around each month to discuss that month’s book and how its relates to our do-good work.

Now, curious about how to get involved?

1. FOLLOW us @read4change on Twitter.
2. RECOMMEND a book. Email me at socialbutterfly4change@gmail.com.
3. VOTE each month on which book we should read. The top book will be chosen.
4. READ the book or browse our bookshelf to see what we’ve recently discussed.
5. DISCUSS the books with us on Twitter using the #read4change hashtag.

Want to help? Just answering these two simple questions helps:

1. Do you prefer to have a pre-set reading list–or do you like voting on the book each month?
2. Given the holidays, should we meet for December’s #read4change or schedule our next one to be early January?

Tags: #read4change, action, Actions Speak Loudest, Bob McKinnon, book club, change, community, do good, good, inspiration, knowledge, motivation, reading, social change

Just in–Causewired’s Tom Watson Will Join Us and #read4change

Thursday, October 1st, 2009 | Uncategorized | 2 Comments

The other week, I announced a new way for us book lovers to connect in a fun and meaningful way–through an online social change book club named #read4change.

After a week of collecting votes, and a battle between Allison Fine’s Momentum and Tom Watson’s Causewired, Causewired came out on top and will be the first book we discuss.

Bonus

What’s better than friends, social media and books? Imagine getting to go to your book club–and the author shows up. That’s right. Tom Watson has agreed to join us and be available for our comments, feedback and our questions!

To Participate

1. Grab your copy of Causewired.
2. Read and reflect.
3. Join us November 10 at 8pm EST on Twitter
4. Follow @read4change and track the conversation with the hashtag #read4change.

About the Book Club

Each month, lovers of books, people and making this world a better place will gather online to discuss a social change-related book–its story, its info and how it can be applied towards our work. Ideas for featured books are always welcome. Email me at socialbutterfly4change[at]gmail.com with suggestions. Until November 10, happy reading!

Tags: #read4change, Allison Fine, author, book club, cause, Causewired, friends, momentum, non-profit, read, reading, social change, social change book club, Social Media, Tom Watson