SocialButterfly

Mapping Out Your Strategy: Using Maps as a Means for Marketing

Wednesday, October 29th, 2008 | Changeblogging: NP, activism, social change +, Social Media, Useful Tools, mobile | 3 Comments

Google Earth recently launched its iPhone app, so what does this mean. I think this means more non-profits and organizations taking notice on how to literally, map out their strategy.

Mapping Fun

Mapping, mainly through Google earth and Google maps, has been increasing in use. I was first introduced to mapping glorious-ness by my fiance. When we went to Rome last year, he created a Google map highlighting all the Gelato hot spots in Rome. What more can I ask for than a man who not only shares my second love of ice cream, but plans it as key stopping point while we tour Italy? Now, In terms of relevant non-profit mapping, I was moved by 1) Wild Apricot’s recent post about Google Earth outreach, and 2) a SB Reader.

As Wild Apricot shares:

Google Earth and Google Maps let anyone create a custom map — and share it by sending a link, or embed on a web page. Personalized and annotated, even enhanced with photographs and videos, online maps can help to engage your supporters in a way that bare text never can. New features now let you collaborate with others and import geographical data to customize a map.

Case Study Highlight

SocialButterfly reader, Dan, at Tutor Mentor Connections recently shared with me how he and his non-profit are utilizing mapping technolgoy. Over the past six months, Tutor Mentor Connections have developed a library of maps that are intended as tools that leaders use to support the growth of volunteer-based tutor/mentor programs in specific geographic areas in Illinois. I conducted an email interview with Dan which I will feature later this week, but here is a sneak preview:

Why mapping?

“Maps are one form of visual communications. Pictures are worth thousands of words in communicating ideas. Generals use maps to distribute troops in time of war. They do this to make sure they have forces everywhere they are needed. A city could have a telephone directory full of youth program listings, and still not have programs in half of the places where they are needed. Maps can help leaders understand where there are programs, and can be used to help build business/non profit collaborations. They can be used as tools in any leadership strategy.”

I look forward to sharing Dan’s work with you as I think Dan is doing a fantastic job of creating a 1, 2 Punch when it comes to tackling giant issues (i.e. poverty and education) through mapping technology. Crafting data, supported by research, and translating that creatively through meaningful, visual representation.

Others Examples of Non-Profits Mapping

1. Google Earth’s outreach blog highlights 10 example case studies on how non-profits have used Google Earth for their efforts. These groups include: the U.N. Environment Programe, EDGE, The Jane Goodall Institute, U.S. Holocaust Museum, Sierra Club and others. Whether this means providing virtual tours, highlighting the location of endangered species, or elevating the work of researchers and scientists, mapping can provide innovative and creative ways to communicate a message visually.
2. The New Orleans Food and Farm Network used Google Maps to show how residents in devastated areas where to find food, from grocery stores and restaurants, to farmers’ markets and emergency kitchens. Additional related outreach included the distribution of paper and PDF maps.
3. Mobilizing Youth – Though an older post from August 2007, the blog lists over 25 examples of non-profits using maps to conserve rainforests to raising awareness for child cruelty.
4. Factory Farm Map – Food & Water Watch, a nonprofit consumer organization concerned with clean water and safe food issues, had the goal to illustrate the growth of factory farms across the United States, mapping US Census data to show how and where animal production is becoming concentrated in different regions of the country. (Wild Apritcot) Thus, enter mapping technology to bridge the disconnect between dense data and understanding.

Where to Get Mapping

Tools

• Google Earth, Google Earth Plus, Google Earth Pro
  • According to Wild Apricot’s summise, NP’s can use Google Earth Free, but it is not to be used to provide paid services. Compare Google earth packages to determine the one you need for your project. For the Pro version, organizations. To see what financial assistance may be available, be sure to check out Google Earth’s grant program.
• Google Maps
• CommunityWalk.com
• MapBuilder
  • A mashup development tool that builds custom Google and Yahoo maps without any knowledge of the Google/Yahoo Maps API and JavaScript.
• PlaniGlobe
  • Create interactive maps using a vector architecture base.
• Zee Maps
  • Quickly create interactive world maps through a service that allows you to add your own search query, allow for user-admins and is multiple-user friendly.
• Frappr
  • Frappr collects three pieces of information: an online guest book, a hit log and a map. Using Google Map technology, visitors to Frappr can enter their name, zip code and other information. Their locations are then marked on the map with a clickable flag that pops up their information. (Netsquared)
• WayFaring
  • Create, view, share and and personalize your own custom made map. The user-interface on this tool looks very user-friendly.
• DataPlace
• Dabble DB
  • Helps you create online databases to manage, share and explore data and to build web applications. Some that can be represented in the form of a map to help breakdown and identify trends.
• MapPoint
  • A product of Microsoft, this tool helps you visualize and translate your data into meaningful information.

Apps

• Mashups – i.e. Fast Food Maps, Housing Maps, and more
• Mobile Apps – Google Earth App for iPhone
• Widgets – i.e. Platial, ClustrMaps, Google Maps, Widgetbox maps

Wrap Up

Mapping is a great visual. However, for the map to be both effective and useful, it must be fueled by great content while also being data-driven. Thought this research document is from 2002, skimming through it shows just how data can be re-constructed to be meaningful and cohesive. However, this is where I believe mashups come into play too.

What are your thoughts on mapping technology?

Photo credit: flickr, dannysullivan

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Tags: case studies, case study, collaboration, data, examples, google, Google Earth, google maps, graphic, image, location, mapping, Marketing, non-profits, research, technology tools, tools, Tutor Mento Connections, visual

Defining Health 2.0

Wednesday, April 30th, 2008 | Case Studies and New Orgs/Campaigns, Health 2.0, Identity Crisis, Interesting Articles, Public Health, Social Marketing, Useful Tools | 9 Comments

According to a January 2008 study titled How America Searches, Health and Wellness:

• In the past 12 months, 59% of adults reference the internet to find or access health and wellness information.
• 67% of adult searchers use general search engines as an online tool or resource for health information and only 7% referred to online drug advertisements.
• 36% of adult searchers use online health information to see what other consumers say about a medication or treatment

Because of statistics like those above, the concept of ‘Health 2.0′ has increased its usage and importance. Simply, Health 2.0 = the merging of social media into healthcare. However, others see the movement of Health 2.0 as something much wider and farther reaching. Even Google image searching shows a variety of more complex definitions. I’d be interested to see how you all define it for yourselves or for your practice.

Examples of Health 2.0

Websites

• Carol.com , started in 2006, is the marketplace for care, allowing hospitals and providers to ‘bid’ for consumers’ care
• Vitals.com, allows patients to review their current doctor’s or a potential doctor’s reviews and ratings
• DoubleCheckMD, allows consumers to check for potential drug interactions quickly and easily
• American Well , creates a healthcare marketplace where consumers and physicians come together online to acquire and provide convenient and immediate healthcare services

Wikis

• Wikipedia
• FluWiki
• WiserWiki, a medical and healthcare information wiki edited exclusively by physicians
• Clinfo Wiki, a wiki devoted to clinical informatics
• Ask Dr. Wiki, allows those with a medical background to publish review articles, clinical notes, pearls and/or medical images to the wiki. The main focus has been on Cardiology and Electrophysiology, but they have expanded to other areas.

Blogs

• DiabetesMine, a blog all about diabetes
• HealthMatters (Healthline), a collection of weblogs by professionals, covering different aspects of health, wellness, treatments, and recent advances
• WebMD, provides health and health-related information

Social Networks

• OrganizedWisdom, the first human-powered search service for health information
• PatientsLikeMe, find patients who are receiving the same or similar treatments
• DailyStrength, helps one find support groups
• Sermo, a community for physicians to share information, questions and observations amongst themselves, encouraging collaboration
• ReliefinSite, helps with pain managemnt
• NursesRecommendDoctors
• TheHealthCareScoop

Video-Sharing

• ICYou, the source of healthcare videos and videos related to health information
• Cleveland Clinic on Google Video
• TauMed, a virtual health community where one can search and share information on a variety of health topics

Online Forums

• Revolution Health Groups
• Google Health Groups, find support and community groups
• iVillage

Podcasts

• Johns Hopkins Medical Podcasts
• NIH Podcasts
• NY Times Health Pocasts
• CDC Travelers Health
• dLife podcasts for diabetes, information and inspiration for those with diabetes

Caution

Health 2.0 researchers warn that patients should be cautious about posting personal health-related information through unsecured social media as health insurance providers could gain access to this information, as well as potential employers.

Future

Social Media combined with health information, patients and user-generated content can be used for:

• User-generated health ratings for hospitals and doctors
• Bridge the gap between doctor and patient
• Bring communities together in new, innovative ways
• Establishing patients as opinion leaders
• Managing health and managing community health in new ways

For specific case studies and more information, view this report titled: The Wisdom of Patients: Health Care Meets Online Social Media prepared for the California Healthcare Foundation by Jane Sarasohn-Kahn.

Questions to Ponder

• Is Health 2.0 helpful or harmful?
• Is the content trustrworthy? Does it matter? Will consumers take the information at face value?
• Why are patients labeled as consumers? What does this mean/say about how health 2.0 is being approached?
• What are the ethical concerns?
• What are the privacy concerns?

Can’t wait to read your insights in the comments. =)

Tags: Blogs, examples, health, Health 2.0, health 2.0 apps, health 2.0 definition, health 2.0 sites, health information, health law, health privacy, healthcare, healthy, information, online forums, podcasts, research, Social Media, social media research, social networks, video-sharing, Web 2.0, webmd, wikis