Beth Kanter | SocialButterfly I SocialButterfly

A Must-Read Case Study

on December 11, 2010

If you’ve ever worked in fundraising, on developing partnerships, community building, or in campaign development, you want to read this case study. Which case study you ask? It’s the case study of how “Minnesota’s ‘Networked Nonprofits’ Raised Over 10M in One Day, with Only One Full-Time Employee!” That case study.

For those who prefer, a highlight video is below. But, you want to head over to Beth Kanter’s blog and read the full case study about GiveMN.org and the strategy they used to achieve such a feat.

Written by Jeff Achen, GiveMN.org’s own interactive media strategist, I promise you will walk away both inspired and enlightened. Here’s a sneak peak:

Here at GiveMN, we’ve harnessed the power of our networks to raise record amounts of money online for nonprofits in Minnesota and engage record numbers of people in an annual, one-day giving event—Give to the Max Day.

On Nov. 16, 2010, we shattered our goal of 40,000 donors in 24 hours by engaging 42,596 unique donors who donated to their favorite nonprofits using the GiveMN.org platform. All told, Minnesota nonprofits collectively raised $10,041,021 in one incredible day. [continue reading]

My big take-away from reading the case study is the amazing, incredible possibility of powerful partnerships and collaboration. Secondly, I am completely awed and greatly admire the approach this effort represents and inspires. GiveMN.org not only achieved its goals–but also united a state around the causes and the people working to improve the lives of its citizens. Minnesotans may have different challenges, interests and experiences, but no matter all of that, Minnesota is a shared commonality that GiveMN.org used to help communicate that we are all in this together–a great message that obviously resonated with donors. Bravo GiveMN.org!

Thank you Beth and Jeff for sharing!

The Role of the Free Agent and Fundraising

on June 10, 2010

This is my second post in my seven-day quest to raise $1100 to provide seven roofs for seven Guatemalan families. In these seven days, I will also be answering your questions and sharing insights gained. This post worked to answer Mezarine’s question: What do you think it would take to help the majority of nonprofits in America retain and train great fundraisers? So far, we’ve raised $295–enough for one of the roofs, and $10 away from raising roof #2. Please donate and spread the word.

UPDATE 11:22am: We’ve raised $1490, enough funds for 9 roofs. But #loveroofs supporters are challenging us to raise enough for all 14 roofs, not just seven. To make this happen, we have $710 still to raise. Do you accept the challenge?

Mezarine–To answer your question, I think non-profits need to understand the power of their network. Specifically, the untapped potential of “free agents.” Stay with me while I explain…

Last week, Beth Kanter and Allison Fine presented at the Personal Democracy Forum about the role of the free agent. For me, my first question was: What’s a free agent? In genius style, they helped us define a “free agent” by sharing with us the story of Shawn Ahmed and his experience with the Red Cross.

Like typical Kanter and Fine posts, I find myself reflecting on this concept of a “free agent” days later. From a contract standpoint, I usually read “free agent” as an independent consultant–however, that is NOT what is meant in this discussion. Here, I see “free agent” being synonymous with the citizen philanthropist or the social citizen. It’s the empowered, empassioned individual. So, then the question becomes–who are these people?

I think customer relationship management is important here. You don’t have to use a slick and fancy CRM system (tho they can help), but mainly, you need to be detailed, diligent and deliberate.

Be Detailed: If you interact with a supporter on Twitter or Facebook or meet someone at a conference and exchange business cards, write it down. The important thing is to get in a habit of tracking your interactions with supporters and potential supporters, where they occurred, the date they occurred, what was discussed, interests, etc. and also important: be consistent in how you log this data.

Be Diligent: You need to be strategically persistent. For example, don’t reach out to a blogger or a potential sponsor with an ask being your first interaction. Get to know the people you want to work with and hope to have support your cause. Get to know your community, take the time to talk with people, know the culture, know the challenges, know the opportunities. This means that you’ll also need to adapt and be creative.

Be Deliberate: When it comes time to make an ask, be specific. Make the ask, the process, and the ability to be an ambassador of a cause fun, popular and easy. Also, make sure that whatever you’re asking, that is supports the true mission and long-term objectives of your organization. And most importantly, be deliberate in your thank you. This might seem too ‘duh’ a thought, but say more than thank you. Keep the conversation going: Ask them what worked, what didn’t, why they got involved, etc.

These are just some initial thoughts–as they say, if [fundraising] were easy, more people would be doing it. These tips might be some ways to attract and recruit supporters, but it might not enough to retain and sustain efforts. Thus, I also think nonprofits should focus on moving its network along the “Ladder of Engagement” as Beth Kanter would put it.

[Side note: It's interesting because there's similiar theories that all relate to moving people along a spectrum--I would LOVE to create a matrix of these on how they all relate.]

What do you think? How would you answer Mezarine’s question? And, what other questions do you have?

flickr credit: erasmuse

Quote of the Week: A Call for More Marketing

on March 1, 2010

I’m going to try out something new called the “Quote of the Week.” To kick-off this new series, I’m starting with the best, Beth Kanter.

In Beth’s recent blog post, one of the questions she asks us is: “Can solving complex social problems be done by popular vote?” In explaining her stance on this question, Beth shares:

“Let me say this. If brands want to be authentic in their social media for social good effort, they need a fusion approach that balances marketing with social change. I think there is a hybrid option for crowd sourcing–and that there is a need for expertise.”

You need to fuse marketing with social change. This is exactly what social marketing does, and as I wrote last month, I also agree that authenticity will be key in growing organizations for the future. I love that the wealth of social marketing is beginning to reach beyond the world of public health and further into the realm of social change. I’m right there with you Beth–thank you!

How about you–What role do you think marketing has when it comes to social change?

One Word of Advice for Voters of Pepsi’s Refresh Project

on February 1, 2010

Sustainability. In a fast-paced, 140-character world, short term and one-hit wonder thinking is rampant. But when it comes to making a difference and solving the great problems of our times, we need to be thinking for the long-term. This is why I hope the voters of Pepsi’s Refresh Everything Project will keep the concept of sustainability top-of-mind.

Let me first say that I applaud Pepsi’s jump into social good–and I hope more groups follow their lead. Perhaps if more did, then we’d have more case studies, a deeper set of lessons learned and more refined best practices. In a sense, we’d have more to talk about. This post is not for the folks at Pepsi. Rather, it’s aimed at the people who are engaging in Pepsi’s Refresh Everything Project.

For those not familiar, Pepsi is foregoing its Superbowl Ads and instead, engaging in a social good experiment. Pepsi will award a total of $20 million in grants over the course of the year. Who will receive the grants? That’s for you, me and everyone else to decide by voting–and a big reason why I hope, each voter, keeps in mind the concept of sustainability when reviewing the proposed projects. (More on how the project works.)

When reviewing the proposals, a thought kept pulsing, growing bigger and bigger inside me. Pepsi is awarding $20 million dollars in resources–but what if you had $20 million dollars or your organization did–how would you allocate those resource and why?

Sure–Recruiting people to help clean the highways is great–but what if we knew of a way to make it where people didn’t litter in the first place?

Sure–It’s great to offer a summer camp to kids to teach them to better appreciate the earth, but how can we scale this to reach more children in more places?

Sure–It’s great to find ways to get people up and moving. But, there are so many good people working to achieve this already. What strategies do they find working? Let’s invest there.

The Pepsi Refresh Project is a great initiative, but it’s just a start. I expect (and hope) we’ll start to see more of it. I also agree with Beth Kanter that, with crowdsourcing efforts, this is where having a key group of content experts involved is key. But, to me, the biggest take-away is that we, as a community, need to be thinking more strategically with our resources–this is why I love social marketing. It addresses both the short-term and the long-term. It looks at advocacy as well as promotion and a wide range of other various tools. It thinks both upstream and downstream. In other words, it offers a framework for us to create sustainable programs, products and services that truly can make a lasting change and a better world.

Thus, to all you voters, when reviewing, please keep in mind the idea of sustainability. What’s going to make the biggest difference for the amount of effort, resources and time?

What about you–what advice do you have either to Pepsi or to the fellow voters?

Beth’s Birthday Bash

on January 11, 2010

We all have influence and impact. Today’s post is to recognize the influence of one person, Beth Kanter, and to realize the impact we can all have when we act together. Beth Kanter, if you don’t know, is a top changeblogger working to help nonprofits do good. But, I won’t provide a bio, her actions speak for themselves.

Actions such as making a birthday wish. Of course, this was no ordinary wish. For Beth’s 53rd birthday, she wished for people to donate to the Sharing Foundation on her behalf. The Sharing Foundation helps Cambodian youngsters go to school and holds a special place in Beth’s heart.

So I did. And so did many others. And so can you. You see, this blog post is one of many that is part of Beth’s Surprise Birthday bash. We want to thank Beth for all of her leadership, her generosity and belief in doing good, and this is the non-profit and social change community’s way of saying THANK YOU.

If Beth’s had an impact on you, join us and let her know by blogging or leaving a comment below. To donate and help make Beth’s birthday wish come true, here’s the link.

Want to follow Beth’s lead and use your birthday for good? Get to know the Causes application on Facebook.

One Book, Two Questions and Three Words for 2010

on January 6, 2010

With a new year, comes a lot of reflecting. Whether this describes you as an individual or as an organization, I’ve got one book, two questions and three words you need to read in 2010. These will help you identify your core values, focus your motivation and goals, and help translate all the above in your day-to-day activities. Let’s get reading.

1. One Book

I’m willing to bet you’ve never heard of this book. If you have, please comment. The book is titled five, and is across the board, a five-star book. So many books tell you what to do and think about your life. Stop reading those books. They take valuable time, and they often don’t provide any answers. Why? Because you have to provide the answers. The reason I like the book five is not because it’s simple, design-based and interactive, but because it forces you to reflect on your own life, your own goals and your thoughts. This is often the hardest part–but most rewarding. It provides prompts and questions, along with lines to pencil in your ideas. It’s a work book–but it’s not work. It uses creative design and textography throughout to draw you in and inspire. So, stop doing the easy part by reading what others think you should do, and focus on you.

2. Two Questions

These two simple questions could change your life. They are provided by author Daniel H. Pink, author of the book Drive: The Surprising Truth about What Motivates Us, which looks at human motivation. These two questions are:

What is my sentence?
Was I better today, than I was yesterday?

Two questions that can change your life from Daniel Pink on Vimeo.

3. Three Words

If you’ve quickly skimmed down here to read the three words, I’m sorry to say, it’s not that easy. You see: It’s not my three words you need to read. It’s your own. Beth Kanter clued me on to this as she was inspired by Chris Brogan. Kanter’s three words were: Networked, Generosity and Full of Life. For Brogan, his were Ecosystems, Owners and Kings. According to Brogan, your three words should:

“…help you the way a lighthouse helps a ship in a storm. Give yourself a word that guides you towards a powerful new opportunity, and that keeps you focused on what comes of this year. Use these words as starting points for tangible goals, SMART goals that can be measured and have dates to accomplish tasks by. These words sit above the actual goals, and set your guiding principles in place.”

What I like about the three words, is that they are your words. So, do what works for you. For me, my three words are: Simplify and Focus. I don’t have a third, because, well, re-read my first word.

Conclusion

They say people who write down their goals are more successful. You can define success any way you want–as long as you define it for yourself. So, even if you aren’t sure what your goal is, start writing down something and logging your ideas. Eventually, something will come, and when it does, it’ll be powerful because it’ll be born from within.

Transparency Isn’t Just for the Government

on November 12, 2009

It’s also for non-profits. This was the hottest topic during our first #read4change gathering–fueled by the recent revelations of Kiva and its transparency question. (Background: a NY Times article broke sharing that Kiva, a micro-lending Web site that markets “person-to-person” lending–actually works with third parties to help get loans in the hands of people who need them.) What I find most interesting–is that while this revelation has created an emotional response, most people still choose to support the cause.

An additional effect is that it has sparked a conversation around the concept of transparency in the non-profit sector. Even before the Kiva story broke, Beth Kanter got some of us thinking about transparency when it comes to a non-profit’s Web metrics. In the comments, Holly Ross added that transparency is currently on the minds of her and the folks at NTEN. And where else have we heard about the priority in transparency before? –> Government.

Since my day-job leans more into the public health and government agency arena–I couldn’t help but see the parallels between government 2.0 and non-profit 2.0 (for the sake of better terminology). We may have different goals and end objectives, but the concepts both verticals must address (transparency, policy, management, buy-in, metrics, etc.) cross both lines. I think the Path of the Blue Eye folks were onto something when they posted the other day about looking for learning opportunities outside your comfort zone. As evidence, I commend Steve Radick, who did just that when he recently posted about the crossings between government 2.0 and sports 2.0.

The sharing of the line between government 2.0 and non-profit 2.0 was further solidified when I received news today of the AwesomeGov Fund organized by GovLoop and GovDelivery. This initiative is literally–combining and furthering the collision of government people with non-profit values–think philanthropy 2.0. Either way, it has me thinking that our worlds may just be more alike than different and that perhaps–the next event/conference/meetup needs to be a variety show for all us to get out of our comfort zone and look across the playing field.

PS: This past week, I also had the opportunity to talk with Andrew Conrad about Church 2.0–and again, there was much dialogue that ran quite similiar to conversations we’ve had around the conference table or that I’ve had with non-profit leaders. It’s almost creepy.

PSS: Please forgive all the “2.0″ references–it’s just the most efficient way to get the point across.

Guest Posting: Beth Kanter and An Experiment in Action

on July 13, 2009

Those of us who follow Beth Kanter’s blog about non-profits and technology may have noticed a great experiment (whether she meant it to be or not) on guest posting. As Beth and her family made the move to California, Beth invited non-profit, social change and do-good members of the blogosphere to guest post on her blog with their best posts from the past.

People like Amy Sample Ward, Britt Bravo, Geoff Livingston, Nancy Schwartz, Stacey Monk and others. And yesterday, my own post from last October on the “Cool Factor About Mobile” was also cross-posted on Beth’s blog. To me, this experiment has blossomed with success. It’s added color to our blogosphere, raised voices and increased the camaraderie of the folks in this space.

So, thank you Beth Kanter, not only for the opportunity to share in your space, but also for trying out this guest posting experiment. Look forward to your shared insights and revelations this series has generated (*Tip: If you haven’t checked out Beth’s blog yet, I highly encourage it.)

What do you think? What are your thoughts about guest posting? Stay tuned for tomorrow’s “Guest Posting Part Duex” as another guest post experiment is revealed.

flickr credit: LeeLeFever

6 Would-be-Conversations with 6 Wonder-Bloggers I’d Love to Meet

on September 18, 2008

1. Guy Kawasaki: I just started reading Guy’s book “The Art of the Start,” and already, I’m hooked and have developed my mantra. Thank you to my boss for recommending it. (We’ll see if my boss keeps up on my blog now. =) I was already a Kawasaki fan due to my interactions and experiences with Alltop.com. Plus, when I found out about the pregnant man a month before it debuted on Oprah from Guy’s Truemor’s site, I thought, this is no ordinary guy.

Conversation: What ingredient turns you into the Energizer Bunny? On a more serious note, in the very beginning, when you were with Apple and all, what made you finally let go of the ledge, and follow that first big idea?

2. Rohit Bhargava: Not only does he work for a very well established company at Ogilvy PR, but he doesn’t let himself get comfortable. He seems to always be on the go, expanding his own personal horizons, and living his passions and interests. I feel that, from reading and following his blog, he is in the business because he truly loves it – a rare quality in a marketer.

Conversation: Let’s talk about 1) writing a book 2) publishing a book and 3) a book tour. This year Rohit published Personality Not Included, and in doing so, not only elevated his personal brand, but also expanded his following, further established his name, helped elevate his company, met some cool peeps, seemed to have buckets of fun, and made a mohawk chicken cool in the process. Not an easy task, especially the chicken.

3. Craig Lefebvre: Dr. Lefebrve’s blog has encouraged and inspired me professionally as he writes, researches, practices and pretty much breathes all items social marketing. I am continually learning from him and inspired by his leadership in a field that is working to grow itself and its professionalism.

Conversation: Dr. Lefebvre has a range of experiences in the states, and from what I gather, abroad. Plus, he’s a professor. I am a journalism major; thus, I love asking questions. And professors have loads of information, but they share that information with a learning curve in mind. Not to be flashy. Not to gain attention. But to share….hence open publishing. First item: Where do you envision the field 5, 10, 20 years from now?

4. Geoff Livingston: Geoff seems like an all-around great guy, go-getter, and someone who ‘gets it.’ Not only has he published a book, started a growing company, leads a great team (go Qui and friends), is a recognized leader in the field, is an off-line role model, but he also sincerely wants to do good. This is the apple in the eye of Socialbutterfly readers. Keep that eye on Livingston Communications and the Buzz Bin. They are going to re-define how we do business.

Conversation: Business is still business, but I’ve read on the Buzz Bin that you all have some tricks up your sleeves that you will be rolling out. And, that this could include a social entrepreneur-type set-up. Now, this is a conversation I am all ears (all two of them) about hearing.

5. Beth Kanter: If you are not familiar with Beth, I recommend getting familiar. She is the go-to-guru for all items non-profit tech. A fundraiser, writer, blogger, practioner, speaker and sector role model, Beth continually gives us her best. I follow Beth’s blog like it’s my job. She offers the tips, she begins conversations that need discussing, highlights those in the field, calls us to action and gets us involved.

Conversation: When do you sleep? Do you even sleep? Though she’s posted about her experiences and shares them, there is something to be said about hearing it first hand. This is why I want to hear specifically about Beth’s outreach and work in Cambodia. How, why, when? I’m an avid traveler, and the fiance and I really did consider the Peace Corps vs. real jobs last year, so would love to hear more how Beth has combined her love for social media, non-profits with work abroad.

6. Chris Brogan: If there is anyone’s writing style I love, it’s Chris Brogan’s. He lays it out. Step by step. And, he magically succeeds in being relational, personal, yet professional and educational all at the same time. Not only do I love Brogan’s resourceful blog, but also his helpful e-newsletters, which had a great free e-book about personal branding the other week.

Conversation: About personal branding…(smile), let’s explore that some more shall we? Now, I am probably one of very few, who have yet to see Brogan present, let alone have the honor of a face-to-face conversation. My question would be: how do you manage multiple personal brands? Or, let me re-phrase: multiple personal interests –> online. Another one: what are the biggest mistakes people make with their personal brand online?

What about you? What would be the conversation you would want to have if you got to meet some of your own personal wonder-bloggers?

Liked what you read? Feel free to share with others:

The Changeblogger Story

on August 27, 2008

This is one, in a group of posts by fellow changebloggers, uniting to show that social media can do, and is achieving social good.

Origins of the Changeblogger

In late May, Britt Bravo at Have Fun * Do Good recruited her readers to create a list of Changebloggers – members of the blogging community who:

“…use their blog, podcast or vlog to raise awareness, build community, and/or facilitate readers, listeners, and viewers taking action to make the world better.”

On her blog, Britt developed a working list of 40+ Changebloggers, events and other online lists.

Changebloggers Respond

Since then, a Changeblogger facebook group was created. Then, I developed the Changeblogger Wiki that is being used to gather blogs and their author’s names, Twitter contact names, locations, a shared list of Changeblogger meetups and events while also being a live idea-swapping forum.

How Two Conversations Connected

Then, on a Friday afternoon I had two phone conversations with two truly remarkable people. The first was with Joe Soloman. Joe is at SocialActions, and he helped them develop the Ad-words widget that was launched last week. Joe also created the Twitter box @nptechblogs, which brings together blog posts and news updates from a variety nptech blogs. He also created and maintains the socialmedia4change wiki.

Bascally, Joe is busy. However, he is not just busy – he is effective. Joe, using his creativity and no-limits thinking, contacted me and together we are working on developing a Twitter box for changebloggers.

The next conversation was with Alex Steed. Talking with Steed on a Friday afternoon, both of us exhausted from a long week and feeling a bit overwhelmed could not have been better timing. Alex’s project is exactly what the changeblogger movement needs. And, he needs us.

Alex is planning on traveling to 30+ cities to meet with socially-forward millennials to learn what they are doing, how they are doing int, and more importantly, why they are doing it.

This is our call: If you are a changeblogger or a changemaker, know one, or even if you have an extra couch, contact Alex to connect with him on his tour while he couchsurfs and covers the waves of change.

Rallying the Troops

The changeblogger troops have already put out the roll call, and we’re inviting any and all to join the movement. Here’s a list of how:

Take part in the Changeblogging Meme, that was started by Qui Diaz. Anyone can be a changeblogger, or changemaker, it’s a matter of connecting one’s talents with a desire to do good.
Chip In, following the example set by Beth Kanter, to help fund Alex’s trip around the country, as he will spread the changeblogger message both online – and off! (Or, put the widget in your blog. Here’s the code:

<embed src=”http://widget.chipin.com/widget/id/a237a485db98c2b4” flashVars=”" type=”application/x-shockwave-flash” allowScriptAccess=”always” wmode=”transparent” width=”250″ height=”250″></embed>
If you are in the area, show your support at the 1st Changebloggers/Changemakers Meetup on Oct. 15th as we welcome Alex Steed into the capital of change – Washington DC.
Join the Changeblogger Facebook Group
Add your blog or Twitter Name to the Changeblogger Wiki
Connect on the Changeblogger NING group started by Britt Bravo
Tweet it up using the Changeblogger hashtag: #changeblogger and/or follow the Twitter account @changeblogs to receive updates from top changebloggers!

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