Category Archives: Social Innovation

The Rise of OpenGood

socialgood-dayIn honor of #SocialGood Day, I wrote a post for the IQ Solutions blog reflecting on the TEDxChange event and calling for #OpenGood.  (Disclosure: IQ Solutions is my employer.) Since posting, a number of things have happened that echo the themes from TEDxChange and this concept–giving cause that perhaps #OpenGood is more of a reality than an ideal. For instance:

Read more about what I mean by #OpenGood. At the very least, remember this: If we don’t start with asking “What if?” how do we get to “What next?”

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What others signs have you seen or read that may indicate the rise of #OpenGood?

Defining Sustainable Social Change

If there’s one word that deserves to be on the “Top Words of 2010” list, it’s the word sustainable. It seems to have an aura around it as we all work to define exactly: What is sustainable social change?

There are lots of opinions about the word. And, I’ve discovered that the word means different things to different people. The environment folks read it one way, nonprofiteers another and you have a whole other group transforming it into social innovation, social capitalism and/or social entrepreneurship.

What is clear: Is that we’re all pretty social about it. But in all seriousness, I don’t yet have a clear, simple, 140-character answer. But, I have do have some places that I go to help me refine my own thinking around sustainable social change:

B Lab, B Corporations and Social Business

In April 2010, Maryland was the first state to sign Benefit Corporation legislation, followed shortly by Vermont. This legislation was heavily lobbied by B Lab, a non-profit group that rallies businesses to serve more than a bottom line. To improve society and address a number of our problems, my mind had been circling back to influencing and impacting systems, ecosystems and networks. In others words, my interest in creating and growing sustainable business continues to increase. Sometimes for change to happen, there needs to be a change in what’s possible and accessible.

I’m all about nonprofit efforts, volunteering, fundraising, helping others lead healthier lives and improving quality of life–but at some point, for our work to have a lasting impact and a legacy for the next generation, it must be sustainable. Liz Forkin Bohannon, my friend and sustainable business leader at Sseko Designs, asks some poignant questions in one of her latest posts–talking about the impact of free, donated secondhand clothing in Africa and its impact on the local economies. This is just one example of how doing good may be doing more harm. Why do I bring this up? Because sustainability is at the forefront of her argument.

Social Entrepreneurship

A close cousin to the social business discussion is social entrepreneurship. I learned in recent months that Georgetown University and the great Bill Novelli are working on creating Georgetown’s own Center for Social Entrepreneurship. Both Harvard and INSEAD even have their own social entrepreneurship initiatives. This isn’t about coincidence. It’s about the need for sustainability.

When talking about social entrepreneurship, the immediate go-to resource in my head is Social Edge. Social Edge is an amazing resource that isn’t afraid to dive into the nitty gritty, as well as the large scale and impact of social entrepreneurship. Written by social entrepreneurs and for social entrepreneurs, it seems that sustainability is at the heart of many of the topics discussed there. Just this week, Social Edge tackled the definition of a “social business” leaving more questions than answers. For me, that’s my kind of resource. It shows thinking, it shows engagement and it also tells me that we have our work cut out for us.

Sustainable Behavior

In the social marketing arena, renowned social marketer Doug McKenzie-Mohr recently announced the development of a new peer-reviewed resource: The Journal of Sustainable Behavior. According to the journal’s first call for papers, the “transition to sustainability requires programs to encourage a diverse array of behaviors.” The take away–we social marketers better start to understand sustainability and how it relates to our efforts and our audience.

Social Innovation

Social Edge covers a variety of topics–which together, you could say the theme is social innovation. But what does this phrase mean and how does it relate to all the other players on the field? According to the Hub, social innovation “refers to new ideas that resolve existing social, cultural, economic and environmental challenges for the benefit of people and planet. Even more simply, a social innovation is an idea that works for the public good.” Well, non-profits work for social good. So do some government agencies. So, who is responsible for social innovation and what will its outcomes look like? Even Stanford has its own Center for Social Innovation. According to its website, its purpose is to “build and strengthen the capacity of individuals and organizations to develop innovative solutions to social problems.”

To me, sustainability is seen here again. Perhaps—sustainability is what connects the dots between these movements. Perhaps, our answers lies in the spaces between the words and in the thoughts between our actions.

Social Capital Markets

Ever heard of SOCAP? Well, SOCAP stands for the social capital markets conference and SOCAP ’10 represents the third year of the conference and will be held Oct. 4-6 in San Francisco. According to the website, SOCAP ’10 is the “largest interdisciplinary gathering of individuals and institutions at the intersection of money and meaning.” SOCAP ’10 will seek to answer the question: What next? (See–there’s something about asking questions…) What’s next for the social capital markets–the social entrepreneurs, the social business wanna-bes, the social innovators, impact investors and social marketers?

Might I dare suggest that sustainability–and figuring out how to develop it, fund it, seed it, and maintain it–might be part of the answer?

flickr credit: Garry

The Story of a Church Making the Impossible, Possible

I wrote this post about a year ago and just re-discovered it this past weekend while doing some blog maintenance and wondered–why did I never post this? This is good stuff!

Yes, in the title, I said the church. I debated sharing this case study because I was afraid people might not read it because it says church. But then I thought, some just might read it because it does say church.

The focus in this post, however, is not the “church.” It’s about a creative, integrated strategy that utilizes a social marketing approach to achieve to strengthen America’s concept of love in the union of marriage. This love is admittedly, from the perspective of the Church, but don’t we always have the question in social marketing of – who decides? (That dear friends is another ethical conversation that can range to anything from paternalism to essentialism and everything in between.)

Onward. Have you taken the Love Dare? Is your marriage Fireproof? In the social marketing realm, there’s been talk about providing tools that equip and empower individuals to not only make personal behavior change but to help evangelize behavior change in their communities and networks. Let me walk you through a movement started at a church in Georgia.

httpv://www.youtube.com/watch?v=M5lSu6GkC2k

Sherwood Baptist Church created Sherwood Pictures, a volunteer-driven moviemaking ministry in Georgia. This movie studio was created from within its congregation and uses volunteers to act, produce, film and market their movies. Sony caught on and premiered these movies across the United States in movie theaters everywhere. The movie studio’s goal is to harness the influential power of Hollywood to influence behavior change: adopting Christ as one’s God, while also working to address societal issues. Their first two movies were Flywheel, followed by Facing the Giants. Facing the Giants was a surprise hit and was the best-selling resource in Christian stores in 2007.

A Lesson from the Church on Social Marketing

Building on this momentum, their latest movie, Fireproof, went above and beyond the work that even Call+Response or Invisible Children have propelled. Not in terms of raising “awareness,” but due to the plethora of TOOLS the Fireproof movement has around it. First, Fireproof has a few interwoven objectives (according to the makers of the film):

  1. Show what real love is.
  2. Show how this love is integral for a successful marriage that is Fireproof against today’s high divorce rates.
  3. Show how families are a foundation of today’s society that should be nurtured.

I’m not here to debate whether you agree or disagree with the message behind the movie. But look at the TOOLS! These tools help someone commit to changing, take action to change and help them maintain that behavior over time while also encouraging others. What can this teach us about how to provide tools for people to address their health? Not just relationship health, but environmental health, public safety health, civil health, etc.

  • A national launch fueled through grassroots evangelists for “premiere night” with watch parties through already-built church networks.
  • Fireproof DVD and movie at a low price (about $8).
  • At purchase, you can opt-in: 1) their email list survey, their feedback survey, or for their ambassadors survey, where you can get involved in the MOVEMENT for healthy marriages.
  • Download and/or purchase an educational curriculum. This curriculum can be utilized in churches, small groups and/or between individuals to assist in marriage preparation classes or for sermon series.
  • Step-by-step DVD to assist in nurturing healthy discussion about the topics presented in the movie.
  • Because the movie is centered on a concept called, “The Love Dare,” which is a 40-day challenge to love your spouse. The producers of the movie actually wrote a hard copy of the “The Love Dare,” so that any couple can walk through the same process the actors in the movie did to nurture their relationship and/or marriage.
  • And, if you don’t have a way to view the movie, the movie “Fireproof” was also developed into a book for those that prefer reading to video.

As for promotion? It all started with Facing the Giants. A Christian movie produced by a church in Atlanta all by volunteers within the congregation that premiered through Sony in movie theaters across America. Congregations rallied around the movie and its purpose–here again, with Fireproof, people did the same. Couples, churches, communities, businesses, firefighters, and the Catholic community all pitched in to help promote the movement. In addition, any consumer who bought the materials online, could also opt-in to be an ambassador of the movement to arrange get togethers, watch parties and more around the central themes in the movie.

What This Means…

Let’s remember where this all started…at a church, by a group of volunteers wanting to a) show the power and love of God and 2) work to address societal issues in a big way. In other words–they started with their goals. They didn’t see barriers. They didn’t stop at possible. They saw the impossible and made it happen.

What does impossible look like to you? Make it possible.

PS: Interested in Christian churches who are creating a movie-making ministry? In McClean, Virginia, McLean Bible Church has a group of congregation members working to create a Christian movie studio, named In Jesus’ Name Productions. Their first movie, The Messiah, has a $75 million dollar budget and is due out 2012.

The Difference Between Making the News and Being the News

Collaboration. It’s such a great word. It’s also one of those words that is great say and believe in, but much harder to execute and implement. However, this is not so true for some of the top research universities in the United States, the U.K and Canada. Why? Get to know Futurity.org.

According to the website, Futurity.org aggregates the best research news from a number of top universities (see image below for the list). The site, which is hosted at the University of Rochester, covers research findings in a range of topics, including the environment, health, science, and society–and it’s interesting and made relevant even for the general consumer.

But here’s the best part: Rather than try to get their research in the news, they have become the news. And this my friends, marks a huge shift. Because I’m going to go to THEM, rather than them having to try to find their way to ME. Now–what if government did something similiar?

So let’s talk about the government:

This past week, the great Susannah Fox posted the tweet shown to the right. There’s been conversations about government opening up its data–but opening up can mean more. It can also mean content-wise. What is the government followed Futurity’s model? You don’t need to look too far to know there’s a lot of content on .govs–as well as duplicative content. But there are also the hidden gems. But to find the hidden gems, you have to dig, be savvy and subscribe to a number of different RSS feeds, blogs and email lists. Also in the content equation, the government, like universities, have worked with journalists for years to communicate their work to the public–spending both time and resources. When, we don’t have to go too far to know that in-depth and technical reporting is on the decline as newspapers are slimming down.

So, I say, bravo to the universities of Futurity.org, you’ve gone from trying to make the news–to becoming the news. Quite a big bridge to build and you’ve turned your gems into online currency I can easily find, comprehend and share. Thank you.

Collaboration + Aggregation

To see another example of what happens when collaboration meets aggregation, head over to Alltop.com. How we communicate is evolving–don’t think about how you can make the news. Instead, think about how you can be the news.

Six Words to Make Ideas Scale

ScaleIdeas are born everyday–big ideas, little ideas, ideas born from one person and ideas born through thought and application. What makes one idea stand out from another and what makes the idea stick, gain traction and create a movement? Here are six words to help make ideas scale:

1.  Fire: Someone recently offered me some good advice. The said the key to “success” was to always know your end goal. The more you fuel this goal, the more you’ll believe in it and the more you’ll believe in yourself. A blogger I truly admire has been chewing on this lately, and you may relate–I know I did. For me, it’s not just a case of knowing my end goal, but knowing why that’s my end goal. To me, the why over rides the what and is what will drive success. We all have goals–but why do you have them? That is the tougher question, and that is what will get you through the droughts.

2.  Simplify: Life is complicated enough–people don’t need more complication. Identify ideas that simplify tasks (without the use of a 30-slide power point to explain it). Identify ideas that are focused. Here’s a sign that you have overcomplicated your idea: You experience paralysis by analysis. This is a problem for tenant number 2–because it stops you from executing.

3.  Stop: We’ve heard of growing pains. There will come times that you may need to stop. This could mean that you need to simplify the juggling act. Or, it may mean that you stop a product line or stop the way you do something and find a new way. It could mean that you need to stop starting new ideas–and re-focus back on the original idea. As, if we keep starting new ideas all the time–then we aren’t committing to what our end goal is and are spreading the fire too thin.

4.  Execution: My mom always told me, “Don’t try. Do.” Take two seconds and reflect on what you’ve been doing and what you want to be doing. Do you see how much “trying” sneaks up on us? Chris Brogan recently wrote about this in his e-newsletter as well. For those that want to do, we need to eliminate try. Those that make ideas become realizations, just do it. There might be success and there may be failure. But they did it. They learned, and they keep on doing.

5.  Build: There are an infinite number of ideas right? Well, there are perhaps just as many people coming up with those ideas. You see–lots of people are “ideas people.” Everyone seems to have the next big idea or the next big thing. Repeat this to yourself: Being an ideas person does not make you different and will not bring success. If anything, this means you need to connect with more builders. Builders are people that have vision while also being able to plan and make it happen. Builders are the people that fill in the gaps, aren’t afraid of getting messy, and are resourceful.

6.  Contagious: Be contagious–in your thinking, speaking, doing and giving. It’s important to note that being contagious happens naturally–it’s not forced. You and your idea can also be contagious without you knowing it–at any time of the day. So be on the lookout for opportunity, for fellow builders, and fuel for the fire, you never know what might happen. As Seth Godin says, “Great ideas aren’t anointed, they spread through a groundswell of support.”

Bonus Track: These aren’t rules, but they are guidelines. If you like rules, then check out Seth Godin’s post “Rules for Ideas Worth Spreading.” My fav: “Don’t poll your friends. It’s your art, not an election.” Or, check out the book “Made to Stick” to learn some more words to help your ideas spread. Now, go build your fire.

What words help you focus and make ideas scale?

flickr credit: maniwa_pa

Google.org on How-To Choose the Right Cause

The other month, I wrote about choices. I wondered if we needed to commit to a certain cause if we truly want to make a difference. The answers were inspiring–motivating. It seems I’m not the only one who has asked this same question.

If you’ve been here, then you’ve also asked: How do you know what the right cause is (and how do you choose)? Larry Brilliant, former Executive Director of Google.org, has some answers–or better, some more questions for us to ponder:

What’s the single most important criteria?

–is it big enough?

–will it scale?

–is it different?

–is it sustainable?

–is it helpful?

Before you act…consider the face of the poorest person you will ever meet. Then ask yourself if what you are about to do will benefit that person–if not, think again.

Brilliant offered this advice in his presentation at Stanford, which was part of Stanford’s Entrepreneurial Thought Leader Lectures. You can view this video in full, as well as other videos from Brilliant (including the one where he shares the five areas Google.org decided to focus on in Jan. 2008) on Stanford’s Web site.

I think another important question is–does it get your heart pumping and blood moving? I think these questions are great, but if you choose one cause–you are about to get even more up close and personal, and you want to avoid cause-burnout. What about you? What are other good questions to ask yourself?

PS: Apparently, I’m on a question-spree with these last two posts. Hope you find it as helpful as I do–thank you all for your valuable input on the awareness fever post. 😉

How Do You Define Good Journalism?

This is a big question–I realize that.  As, you could dedicate a whole blog to the topic. For the sake of this post, the key point I want to share is:

“The supreme test of good journalism is the measure of its public service.”

These are not my words, as they were actually written over 100 years ago. Walter Williams, the founder of the world’s first journalism school (Missouri’s School of Journalism), actually penned this statement as part of the larger Journalist’s Creed. It was relevant then, and it’s still relevant today.

In a world with media producing jokers (thanks Steve Radick for the tip on that one!), content thieves, and link lovers, it’s sometimes hard to gauge journalism’s credibility and relevance. But let’s not lose hope too quickly–instead, let’s promote good journalism. For example, I say “here, here” to Valerie Maltoni’s call to action–asking all of us to work harder and do better to link to and develop original content (I include myself here). Let’s devote our attention, eyes, and keyboards to those who are doing good journalism.

I know I take a more liberal definition of journalism. In fact, it’s because of the very words “public service” within the Journalist’s Creed that inspired me to study and do social marketing. For journalism, to me, in its truest sense, is a public service.

Thoughts–How do you define good journalism? and what other ways can we, as bloggers and citizens, reward and promote good journalism?

flickr credit: gadgetgirl

How Much Is the Rest of Your Life Worth?

Image from Change.org's Original Post

Image from Change.org

This is not a wimpy philosophical post. We are talking dollars and sense. (Not a typo). A new business model experiment is in the works, relating to social entrepreneurship called: The Life Investment. Basically, it comes down to this question according to the Social Edge blog:

If an investor offered you a large infusion of unrestricted capital, say $300,000, with the only condition being that you would give them 3% of your income for the rest of your life, would you take the deal?

Apparently, it was fueled by this guy as the concept of personal investment contracts. Then, thanks to Nathaniel Whittemore, Change.org’s Social Entrepreneurship blogger, the conversation grew bigger until three innovative bloggers at SocialEdge, the blog hosted by the Skoll Foundation, took the leap and announced the Thrust Fund. Each has their own start-up social entrepreneurship, and here is their offer:

Kjerstin: Offers 6% of her annual income for a $600,000 up front investment.
Saul and Jon: Each offering 3% for $300,000 up front.

Now this gets interesting and I have to say ballsy. If this idea and conversation gets you off your chair and gets your mind thinking, Kjerstin, Saul and Jon are hosting a conversation about their offer saying: “Invest in us; we’ll give you some of our equity for life.” I’m still marinating on this whole concept myself, but I love the innovation here. The details is where it may get tricky–but man, bravo for putting themselves out there and believing in something that strong. What do you think–if you were made the offer, what would you say: Deal? or No Deal?

Being Empowered in Government 2.0

The other week I had the honor of chairing the Advanced Learning Institute’s “Social Media and Government” December conference. There were some great presentations, even better discussions and what I was impressed with most–many more sophisticated questions. In government communications, it’s no longer good enough to be the first or to be using social media. More and more, you have to show a return on investment. You have to tie what you are doing to why you are doing it–and focus on what you are trying to accomplish.

When it comes to social media and government, some do not know where to start. Thus, as my keynote at the conference, I presented: Being Empowered–Faces and Places You Need to Know. To me, being empowered is closely related to leadership. We can’t lead our organizations or our colleagues if we aren’t first leading ourselves. Hence, why we must become empowered. Being empowered means two things: being encouraged and being equipped. So, I share my presentation with you here to help you achieve both of those items. The faces will help encourage you and the places will work to better equip you.

Being Empowered

If you have added “faces and places,” please leave them in the comments as we are all always learning.

Transparency Isn’t Just for the Government

It’s also for non-profits. This was the hottest topic during our first #read4change gathering–fueled by the recent revelations of Kiva and its transparency question. (Background: a NY Times article broke sharing that Kiva, a micro-lending Web site that markets “person-to-person” lending–actually works with third parties to help get loans in the hands of people who need them.) What I find most interesting–is that while this revelation has created an emotional response, most people still choose to support the cause.

An additional effect is that it has sparked a conversation around the concept of transparency in the non-profit sector. Even before the Kiva story broke, Beth Kanter got some of us thinking about transparency when it comes to a non-profit’s Web metrics. In the comments, Holly Ross added that transparency is currently on the minds of her and the folks at NTEN. And where else have we heard about the priority in transparency before? –> Government.

Since my day-job leans more into the public health and government agency arena–I couldn’t help but see the parallels between government 2.0 and non-profit 2.0 (for the sake of better terminology). We may have different goals and end objectives, but the concepts both verticals must address (transparency, policy, management, buy-in, metrics, etc.) cross both lines. I think the Path of the Blue Eye folks were onto something when they posted the other day about looking for learning opportunities outside your comfort zone. As evidence, I commend Steve Radick, who did just that when he recently posted about the crossings between government 2.0 and sports 2.0.

The sharing of the line between government 2.0 and non-profit 2.0 was further solidified when I received news today of the AwesomeGov Fund organized by GovLoop and GovDelivery. This initiative is literally–combining and furthering the collision of government people with non-profit values–think philanthropy 2.0. Either way, it has me thinking that our worlds may just be more alike than different and that perhaps–the next event/conference/meetup needs to be a variety show for all us to get out of our comfort zone and look across the playing field.

PS: This past week, I also had the opportunity to talk with Andrew Conrad about Church 2.0–and again, there was much dialogue that ran quite similiar to conversations we’ve had around the conference table or that I’ve had with non-profit leaders. It’s almost creepy.

PSS: Please forgive all the “2.0” references–it’s just the most efficient way to get the point across.